HiBob helps modern businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our fantastic team of Bobbers from across the globe, making us the choice HRIS of over 4500 companies.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Nearly 400 fast-growing companies worldwide, including GoCardless, Fiverr, Fulham Football Club, and Huel, rely on HiBob to help them create the best work experiences for their employees.
Come and be you with us.
Being a Bobber is all about being you. We want you to bring your whole self to work with the freedom and confidence to be your best and do your best. Whether you’re bold, thoughtful, curious, kind, or anything in between, we’ll welcome you just as you are.
As a Managed Services Payroll Specialist, you will act as the dedicated payroll expert for a portfolio of customers, delivering an exceptional outsourced payroll service whilst providing trusted payroll advice and guidance throughout the payroll lifecycle.
Working within HiBob's Managed Services Bureau, you will manage multiple complex UK payrolls across a diverse customer base, ensuring every payroll is delivered accurately, compliantly and on time.
This role goes beyond payroll processing. You will become a trusted advisor to customers, using your extensive UK payroll expertise to interpret legislation, resolve complex payroll scenarios and provide practical recommendations that help customers make informed payroll decisions.
You will bring significant bureau payroll experience, confidently managing multiple concurrent payrolls, navigating complex legislation and supporting enterprise customers with sophisticated payroll requirements including pensions, benefits, equity compensation and statutory payments.
Main Deliverables
- Own the end-to-end delivery of multiple complex UK payrolls, ensuring every payroll is processed accurately, compliantly and within agreed service levels.
- Act as the payroll subject matter expert for customers, interpreting UK payroll legislation and providing clear, practical advice on complex payroll scenarios and statutory obligations.
- Develop trusted relationships with customers through proactive communication, legislative guidance and consultative support that delivers confidence in their payroll operation.
- Manage a portfolio of multiple concurrent payrolls across customers of varying size and complexity.
- Accountable for delivery of complete end-to-end payroll processing including validation, reconciliation, approval, submission and post-payroll activities.
- Provide consultative payroll guidance, helping customers understand legislative requirements, payroll best practice and the impact of payroll decisions.
- Interpret and apply complex UK payroll legislation, ensuring compliance with HMRC requirements and statutory obligations.
- Advise customers on statutory payments including SMP, SPP, SAP, ShPP, SSP and other parental leave scenarios.
- Process complex payroll calculations including salary sacrifice arrangements, irregular earnings, retrospective adjustments and manual calculations where required.
- Manage payrolls containing multiple pension schemes, contribution structures and pension providers, ensuring compliance with Auto Enrolment legislation.
- Process Benefits in Kind and payroll benefits, including P11D reporting, payrolling of benefits and Class 1A National Insurance considerations.
- Support payrolls containing employee share schemes and equity compensation, ensuring accurate taxation and reporting in accordance with HMRC guidance.
- Manage complex payroll reconciliations including HMRC liabilities, EPS/FPS submissions, year-end processing and customer payroll balancing.
- Analyse payroll outputs to identify anomalies, investigate discrepancies and recommend appropriate corrective action.
- Work collaboratively with Customer Success, Product, Engineering and Payroll Operations to resolve customer issues and improve service delivery.
- Mentor colleagues by sharing payroll knowledge, legislative updates and bureau best practice.
- Contribute to payroll documentation, knowledge management and continuous improvement initiatives across Managed Services.
Managed Services Payroll Specialist employer: HiBob
HiBob is an exceptional employer that prioritises individuality and fosters a collaborative work culture, making it an ideal place for professionals in the HR SaaS sector. With comprehensive benefits such as hybrid work options and equity opportunities, employees are empowered to thrive both personally and professionally. The company also offers ample growth opportunities, ensuring that you can develop your skills while contributing to meaningful customer success.
