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- Tasks: Lead a team focused on contract renewals and customer retention strategies.
- Company: Join a leading tech company in London with a strong focus on growth.
- Benefits: Enjoy hybrid working, competitive benefits, and a supportive work environment.
- Why this job: Make a real impact on customer success and team performance.
- Qualifications: Experience in team management and customer success metrics required.
- Other info: Opportunity for career advancement in a dynamic tech setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading tech company in London is seeking a Renewal Manager – Team Leader to oversee a group responsible for contract renewals and customer retention.
Responsibilities include:
- Managing the team's operations
- Developing account plans
- Ensuring performance targets are met
Ideal candidates should have:
- Proven experience in team management
- Customer success metrics
- Proficiency with CRM tools like Salesforce
This role offers hybrid working and various employee benefits.
Renewal Team Leader - SaaS Growth & Retention in London employer: HiBob
Contact Detail:
HiBob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewal Team Leader - SaaS Growth & Retention in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in SaaS or customer success. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to customer retention and think of examples from your experience that align with their values. We want you to shine!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and met performance targets in the past. Use specific metrics to demonstrate your impact – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Renewal Team Leader - SaaS Growth & Retention in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in team management and customer success metrics. We want to see how you've led teams and achieved targets, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Renewal Team Leader role. Share specific examples of how you've successfully managed renewals and retained customers in the past.
Show Off Your CRM Skills: Since proficiency with CRM tools like Salesforce is key, make sure to mention any relevant experience you have. If you've used these tools to drive results, let us know how you did it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at HiBob
✨Know Your Numbers
Make sure you’re familiar with key customer success metrics and how they relate to contract renewals. Be ready to discuss specific examples of how you've improved retention rates in previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your approach to team management. Think of examples where you’ve successfully led a team, resolved conflicts, or motivated team members to meet performance targets.
✨Get Comfortable with CRM Tools
Since proficiency with tools like Salesforce is crucial, brush up on your knowledge of these platforms. Be prepared to discuss how you’ve used CRM systems to track customer interactions and drive renewals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current renewal strategies and challenges. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
