At a Glance
- Tasks: Drive partner success by designing and optimising global partner programs and processes.
- Company: Join a dynamic tech company focused on innovation and collaboration.
- Benefits: Enjoy share options, health allowances, hybrid work, and wellness benefits.
- Other info: Embrace a culture of belonging with excellent career growth opportunities.
- Why this job: Make a real impact in a role that supports global partnerships and drives success.
- Qualifications: Experience in partner success and program design is essential.
The predicted salary is between 60000 - 80000 € per year.
The Partner Ecosystem Programs & Success Manager will sit within the Global Partner Ecosystem team and play a critical role in driving operational excellence across our partner strategy. The role is responsible for designing, scaling, and optimising global partner programs, processes, and performance benchmarks, ensuring consistency, efficiency, and measurable impact across regions and partner types. You will support the full partner lifecycle from onboarding through to revenue generation and work cross-functionally with RevOps, Partner Marketing, Partner Service Delivery, and Partner Managers to align global go-to-market partner motions and improve overall partner productivity and outcomes.
Job Requirements
- Solid experience in Partner Success, Partner Programs, Onboarding, or similar roles
- Proven experience designing and scaling global partner programs
- Deep understanding of the end-to-end partner lifecycle (recruitment, onboarding, enablement, delivery, revenue, etc.)
- Experience working within complex, matrixed, global organisations
- Strong understanding of global partnership operational best practices
- Highly methodical and process-oriented mindset
- Excellent organisational and communication skills
- UK-based, within commuting distance of central London
Job Responsibilities
- Partner Programs & Operations
- Own global partner onboarding, enablement, program design, and operational processes
- Design and launch scalable global partner programs across all GTM partner types
- Define and evolve partner program frameworks to support scale, quality, and performance
- Establish governance models, benchmarks, and KPIs across the full partner lifecycle
- Cross-Functional Alignment
- Collaborate closely with RevOps, Partner Marketing, Partner Service Delivery, and Partner Managers
- Ensure alignment and operational consistency across all GTM partner motions
- Identify inefficiencies and lead initiatives to improve partner productivity and outcomes
- Performance & Optimization
- Track partner performance against defined benchmarks and SLAs
- Report on adherence to onboarding, enablement, delivery, and sales benchmarks
- Drive continuous improvement through data-driven insights and operational best practices
- Ensure programs support both short-term execution and long-term scalability
- Maintain operational rigor and continuously optimise processes across the partner lifecycle
Job Benefits
- Company share options plan – every employee can eventually become a shareholder
- Cash allowance for health insurance
- Annual vision allowance
- Annual Headspace subscription and wellness benefits
- Travel support (cycle scheme and season ticket loans)
- Hybrid working from day 1
- Work from home allowance – to set up a home office
- Temporary remote work from anywhere in the world for up to 2 months after 6 months of employment
- Company‑wide long weekend at the beginning of each quarter
- Two social impact days per year for volunteering
- Employee referral program – £2,500 for each successful referral and an ambassador programme
- Pension scheme auto‑enrolment from day 1
- Company and team social events (local and virtual with global teams)
- Birthday day off with a special gift
Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive. We are committed to proactive steps at all levels so that our workforce reflects the communities we serve. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, or any other federal, state or local protected class. Please contact us if you’d like to discuss any adjustments to our process that might help you demonstrate your strengths and capabilities. We will ask you to share voluntary personal information as you apply, and we will keep it confidential. Hiring managers will not have access to this information.
Partner Ecosystem Programs & Success Manager in London employer: HiBob
At HiBob, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and growth. Our Partner Ecosystem Programs & Success Manager role offers the opportunity to work in a dynamic environment with a strong focus on operational excellence and cross-functional collaboration, all while enjoying benefits such as hybrid working, wellness allowances, and a commitment to employee well-being. With a focus on professional development and a supportive community, we empower our employees to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Ecosystem Programs & Success Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in partner success or similar roles. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in designing and scaling partner programs. This will give you an edge when discussing your fit for the role.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing answers to common questions about partner lifecycle management and operational excellence. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Partner Ecosystem Programs & Success Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Partner Success and global partner programs. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Methodical Mindset:Since this role is all about operational excellence, emphasise your methodical and process-oriented approach. Share examples of how you've designed or optimised processes in previous roles to demonstrate your fit for the position.
Highlight Cross-Functional Collaboration:We love teamwork! Make sure to mention any experiences where you’ve worked cross-functionally, especially with teams like RevOps or Partner Marketing. This will show us that you can thrive in a matrixed organisation.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at HiBob
✨Know Your Partner Lifecycle
Make sure you have a solid grasp of the end-to-end partner lifecycle. Be ready to discuss your experience with recruitment, onboarding, enablement, and revenue generation. This will show that you understand the nuances of the role and can hit the ground running.
✨Showcase Your Program Design Skills
Prepare examples of global partner programs you've designed or scaled in the past. Highlight specific metrics or KPIs you used to measure success. This will demonstrate your ability to create impactful programmes that align with the company's goals.
✨Emphasise Cross-Functional Collaboration
Since this role involves working closely with various teams like RevOps and Partner Marketing, be ready to share experiences where you successfully collaborated across departments. Discuss how you aligned different teams towards common objectives to improve partner outcomes.
✨Be Methodical and Process-Oriented
Given the emphasis on operational excellence, come prepared to discuss your methodical approach to problem-solving. Share examples of how you've identified inefficiencies and implemented processes that led to improved partner productivity and performance.
