Enterprise Customer Success Lead - Strategic Accounts in London

Enterprise Customer Success Lead - Strategic Accounts in London

London Full-Time 60000 - 72000 Β£ / year (est.) No working from home possible
HiBob

At a Glance

  • Tasks: Own a portfolio of enterprise customers and build trusted relationships with executive stakeholders.
  • Company: HiBob, a forward-thinking company focused on customer success.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Join a collaborative team and thrive in a strategic role without people management.
  • Why this job: Make a real impact by driving success for top-tier clients in a dynamic environment.
  • Qualifications: Experience in customer success and strong relationship-building skills.

The predicted salary is between 60000 - 72000 Β£ per year.

HiBob is seeking an experienced Lead Customer Success Manager to own a small portfolio of our largest enterprise customers. This individual contributor role operates at a strategic level with executive stakeholders and internal partners, and is designed for someone who can navigate complexity without moving into people management. You will build trusted relationships, lead executive reviews, develop strategic account plans, and grow revenue through expansion while coordinating across Product.

Enterprise Customer Success Lead - Strategic Accounts in London employer: HiBob

HiBob is an exceptional employer that prioritises individuality and fosters a collaborative work culture, making it an ideal place for professionals in the HR SaaS sector. With comprehensive benefits such as hybrid work options and equity opportunities, employees are empowered to thrive both personally and professionally. The company also offers ample growth opportunities, ensuring that you can develop your skills while contributing to meaningful customer success.

HiBob

Contact Details:

HiBob Recruitment Team

We think you need these skills to ace Enterprise Customer Success Lead - Strategic Accounts in London

Customer Success Management
Relationship Building
Strategic Planning
Revenue Growth
Stakeholder Management
Executive Communication
Cross-Functional Coordination