At a Glance
- Tasks: Lead customer advocacy efforts and amplify customer voices globally.
- Company: Modern HR solutions provider with a focus on collaboration.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact on customer engagement and brand alignment from day one.
- Qualifications: Experience in customer advocacy within a SaaS context and strong project management skills.
- Other info: Join a dynamic team and thrive in a data-driven environment.
The predicted salary is between 43200 - 72000 £ per year.
A modern HR solutions provider is seeking a talented Senior Advocacy Manager to lead customer advocacy efforts and amplify customer voices globally. This role involves developing customer storytelling and managing sales reference programs in a collaborative environment.
The ideal candidate has experience in customer advocacy within a SaaS context, thrives on data-driven decision-making, and excels in project management. They will have a significant impact on customer engagement and brand alignment from day one.
Global Customer Advocacy Lead employer: HiBob
Contact Detail:
HiBob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Customer Advocacy Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your customer advocacy projects and successes. This is a great way to demonstrate your experience and passion for the role.
✨Tip Number 3
Prepare for interviews by researching the company’s customer advocacy initiatives. Tailor your answers to show how your experience aligns with their goals. We want to see that you’re genuinely interested in making an impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Global Customer Advocacy Lead
Some tips for your application 🫡
Show Your Passion for Customer Advocacy: When writing your application, let us see your enthusiasm for customer advocacy. Share specific examples of how you've amplified customer voices in previous roles, especially in a SaaS context. This will help us understand your fit for the Global Customer Advocacy Lead position.
Highlight Your Data-Driven Approach: We love candidates who thrive on data-driven decision-making! Make sure to include any relevant metrics or outcomes from your past projects that demonstrate your ability to use data effectively. This will show us how you can make a significant impact on customer engagement.
Emphasise Project Management Skills: As a Senior Advocacy Manager, project management is key. In your application, detail your experience managing projects, particularly those that involved collaboration across teams. We want to see how you can lead initiatives and drive results from day one.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at HiBob
✨Know Your Customer Advocacy Stuff
Make sure you brush up on your knowledge of customer advocacy, especially in a SaaS context. Be ready to discuss specific examples of how you've developed customer storytelling or managed sales reference programmes in the past. This will show that you understand the role and can hit the ground running.
✨Data-Driven Decision-Making is Key
Since this role thrives on data-driven decision-making, come prepared with examples of how you've used data to influence customer engagement strategies. Think about metrics you've tracked and how they impacted your projects. This will demonstrate your analytical skills and ability to make informed decisions.
✨Project Management Prowess
Be ready to showcase your project management skills. Prepare to discuss how you've successfully led projects from start to finish, particularly in collaborative environments. Highlight any tools or methodologies you’ve used to keep things on track and ensure team alignment.
✨Align with Their Brand Values
Research the company's brand values and customer engagement strategies. During the interview, weave these into your answers to show that you’re not just a fit for the role, but also for the company culture. This will help you stand out as someone who truly understands their mission and vision.