HiBob is seeking a Premium Support Specialist in London to be the dedicated expert for strategic enterprise customers. You will combine technical troubleshooting with proactive, consultative support, owning end-to-end experiences from issue resolution to critical HR cycles.
You’ll work with Customer Success, Product, Engineering, and Implementation to ensure top-quality guidance and ownership. You will build deep knowledge of customer configurations, stakeholders, and seasonal events, leading
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Enterprise Premium Support Specialist (Hybrid) employer: HiBob
At HiBob, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Hybrid Enterprise Customer Success Manager, you will benefit from comprehensive professional development opportunities, a collaborative environment, and the chance to make a significant impact on our large, complex customers. Located in a vibrant tech hub, we offer competitive benefits and a commitment to work-life balance, making HiBob an exceptional place to grow your career while driving meaningful change in the HRTech landscape.