Enterprise CSM Lead for Strategic Accounts

Enterprise CSM Lead for Strategic Accounts

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
HiBob

At a Glance

  • Tasks: Lead customer success strategies for our largest and most complex accounts.
  • Company: Join HiBob, a dynamic company focused on customer success.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Collaborative culture with a focus on innovation and teamwork.
  • Why this job: Make a real impact by driving customer retention and expansion in a fast-paced environment.
  • Qualifications: Proven experience in customer success and strategic account management.

The predicted salary is between 60000 - 80000 Β£ per year.

Hi Bob is seeking an experienced Lead Customer Success Manager to join our Enterprise CS team and own a portfolio of our largest and most complex customers.

This is an individual contributor role focused on customer strategy, retention and expansion, working with executive stakeholders and internal teams to move initiatives forward.

You will thrive in a fast-moving, collaborative environment and bring strategic leadership to complex accounts.

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Enterprise CSM Lead for Strategic Accounts employer: HiBob

HiBob is an exceptional employer that prioritises individuality and fosters a collaborative work culture, making it an ideal place for professionals in the HR SaaS sector. With comprehensive benefits such as hybrid work options and equity opportunities, employees are empowered to thrive both personally and professionally. The company also offers ample growth opportunities, ensuring that you can develop your skills while contributing to meaningful customer success.

HiBob

Contact Details:

HiBob Recruitment Team

We think you need these skills to ace Enterprise CSM Lead for Strategic Accounts

Customer Success Management
Strategic Leadership
Account Management
Stakeholder Engagement
Retention Strategies
Expansion Strategies
Collaboration Skills