London Marathon Events is seeking an AI Adoption Specialist to drive AI adoption and continuous improvement across Customer Engagement. You will connect AI across inbound channels, design self-service journeys and reduce avoidable contact while maintaining high standards of customer experience.
You will collaborate with internal teams to anticipate campaigns and events, prepare AI responses, and monitor performance to optimise the customer journey end-to-end.
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AI Adoption Specialist: Customer Engagement employer: Hibob Inc.
Hibob Inc. is an excellent employer that prioritises employee well-being and fosters a vibrant work culture in the heart of London. With competitive compensation, equity options, and comprehensive health insurance allowances, we ensure our team members feel valued and supported. Our commitment to personal and professional growth, alongside engaging employee events, makes Hibob a rewarding place to build your career.
