At a Glance
- Tasks: Handle and negotiate yacht claims while advocating for clients' best interests.
- Company: Join Howden, a global insurance group with a unique employee-owned culture.
- Benefits: Flexible hours, hybrid working, and a supportive environment for career growth.
- Other info: Diverse team with a commitment to positive change and collaboration.
- Why this job: Make a real impact in the superyacht industry while developing your skills.
- Qualifications: Experience in marine or complex liability claims and strong negotiation skills.
The predicted salary is between 49500 - 60500 £ per year.
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no‑limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.
The Role: As a Claims Broker, you’ll join Howden’s growing Superyacht Claims team, supporting clients across a global portfolio of yacht‑related claims. You will take ownership of complex claims handling and client advocacy, ensuring the delivery of exceptional service while supporting the continued growth of the yacht business.
- Handle and negotiate a broad range of yacht claims, including Hull & Machinery, P&I and Crew Welfare matters
- Advocate on behalf of clients to achieve fair and timely claims outcomes
- Negotiate settlements with insurers, lawyers, surveyors and other key stakeholders
- Support yacht owners and their representatives throughout the claims lifecycle, providing expert guidance and market insight
- Collaborate closely with colleagues in Southampton, London and the wider international business, including the Howden US team
- Maintain accurate claims records and ensure adherence to market processes and systems
- Analyse claim information and financial data to support effective reserve management and settlement negotiations
- Build and maintain strong relationships with clients, insurers and industry professionals
- Identify opportunities to improve claims outcomes, service delivery and client experience across the portfolio
Who we're looking for:
- Proven experience handling marine, yacht or complex liability claims within the insurance market
- Demonstrable experience negotiating claims with insurers and other market participants
- Strong understanding of claims advocacy and delivering positive client outcomes
- Experience working with market systems and claims handling processes
- Proven ability to manage multiple claims matters simultaneously while maintaining attention to detail
- Experience building relationships with clients, brokers, insurers, surveyors and legal professionals
- Exposure to international claims environments or global client portfolios would be advantageous
What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond.
Reasonable adjustments: We are committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
Contract: Permanent
About Howden: Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long‑term, minority growth‑equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
Claims Broker - Superyachts in Southampton employer: HIBL
Howden is an exceptional employer that prioritises employee ownership and a vibrant work culture, making it a standout choice for those seeking meaningful careers. With a strong commitment to diversity, equity, and inclusion, employees are empowered to drive change while enjoying flexible working arrangements and opportunities for personal and professional growth. Join a collaborative international team where your contributions truly matter and where you can thrive in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Broker - Superyachts in Southampton
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like HIBL). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like HIBL. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Broker - Superyachts in Southampton
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at HIBL.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at HIBL. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at HIBL
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at HIBL to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at HIBL, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding HIBL's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
