At a Glance
- Tasks: Manage Professional Indemnity claims and build strong client relationships.
- Company: Join a supportive team at Howden, where your career path is in your hands.
- Benefits: Flexible hours, hybrid working, and a commitment to your personal development.
- Other info: Dynamic environment with opportunities for growth and learning.
- Why this job: Make a real impact by handling significant claims for top clients.
- Qualifications: Experience in claims management and a solid understanding of insurance principles.
The predicted salary is between 40000 - 50000 £ per year.
About the Role
Handle a caseload of Professional Indemnity claims for some of our largest clients, managing claims from start to finish, attending client meetings when required and contributing to data and risk management initiatives.
Key Responsibilities
- Determine own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives.
- Manage assigned projects and contribute to other projects as required.
- Provide relevant management information to senior management.
- Develop strong relationships with markets and negotiate with markets to achieve the best outcome for the client.
- Maintain any ongoing delegated authority contracts appropriately and cost effectively.
- Create comprehensive claims documents: present claims to underwriters, dealing with queries, providing feedback and responding appropriately to clients, insurers and relevant internal departments.
- Review and prepare correspondence regarding notifications and claims to ensure that products and cover best meet the client’s risk requirements, business objectives and compliance requirements.
- Keep clients and insurers informed of developments relating to notifications and claims, liaising with third parties as necessary.
- Investigate and resolve queries from clients etc., following through to resolution and keeping all parties informed throughout the process.
- Ensure up-to-date records are always maintained on the Group systems.
- Interpret instructions and issues arising, and then implement actions according to policies and procedures.
- Keep informed of all legal and regulatory developments relevant to the division/department.
- Assist less able team members with their personal development, where required.
- Actively undertake personal development to ensure up-to-date knowledge and understanding of best practice.
- Remain aware of external, industry, legal and regulatory developments to ensure practice and outputs are of a sufficiently high standard.
Qualifications
- Significant previous Claims based experience (ideally with an international broker).
- Good understanding of general principles of insurance.
- Good understanding of London market operations (Lloyds and company markets).
- Understanding of company objectives and how own role contributes to these.
- Good knowledge relating to claims-handling process.
- Understanding of broking and underwriting process.
- Knowledge of the market within which the company operates including an awareness of competitors, specific territory knowledge, cultural awareness.
- Awareness of the regulatory environment and requirements.
- Specific systems’ knowledge relevant to claims processing.
- Team player.
- Good level of numeracy and literacy.
- Good level of communication and interpersonal skills including, written, verbal and face to face.
- Highly organised, with good planning skills.
- Ability to work flexibly to achieve tight deadlines/targets.
- Able to build sustainable relationships.
- Proactive and able to work on own initiative.
- Resilient and calm under pressure.
- Commercial acumen.
- Good decision making skills/analytical.
- Able to react to change positively and productively.
Benefits
We offer a career that you define and support each other in the small everyday moments and the bigger challenges. We are committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs, including flexible hours and hybrid working where possible.
Senior Claims Executive employer: HIBL
At Howden, we pride ourselves on being an excellent employer, offering a supportive work culture that values personal development and teamwork. As a Senior Claims Executive, you will enjoy flexible working arrangements and the opportunity to manage significant client relationships while contributing to meaningful projects. Our commitment to employee growth and well-being ensures that you can thrive in your role and make a real impact within the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who know about claims. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its claims process. Show us you understand the London market and how your experience aligns with their needs. Confidence is key!
✨Tip Number 3
Don’t just wait for job postings; be proactive! Visit our website regularly and apply directly. We love seeing candidates who take the initiative to reach out.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Senior Claims Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Claims Executive role. Highlight your relevant experience in handling Professional Indemnity claims and any specific achievements that align with the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of the London market operations and how your skills can help us achieve our objectives. Keep it engaging and personal!
Showcase Your Communication Skills:Since this role involves liaising with clients, insurers, and internal teams, make sure to demonstrate your strong communication skills in your application. Whether it's through your CV or cover letter, let us know how you've successfully built relationships in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at HIBL
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Professional Indemnity claims. Be ready to discuss specific cases you've handled, the challenges you faced, and how you resolved them. This will show that you not only understand the process but can also manage a caseload effectively.
✨Demonstrate Your Negotiation Skills
Since the role involves negotiating with markets, prepare examples of past negotiations where you achieved favourable outcomes for clients. Highlight your ability to build relationships and communicate effectively, as this is key in the insurance industry.
✨Showcase Your Organisational Skills
The job requires managing multiple projects and deadlines. Bring examples of how you've prioritised tasks in previous roles. Discuss any tools or methods you use to stay organised and ensure that you meet tight deadlines without compromising quality.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest legal and regulatory developments in the insurance sector. Being able to discuss current trends and how they impact claims handling will demonstrate your commitment to staying informed and your proactive approach to personal development.
