At a Glance
- Tasks: Manage Professional Indemnity claims and build strong client relationships.
- Company: Join a supportive team at Howden, where your career path is in your hands.
- Benefits: Flexible hours, hybrid working, and a commitment to your personal development.
- Other info: Dynamic environment with opportunities for growth and learning.
- Why this job: Make a real impact by handling significant claims for top clients.
- Qualifications: Experience in claims management and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
About the Role
Handle a caseload of Professional Indemnity claims for some of our largest clients, managing claims from start to finish, attending client meetings when required and contributing to data and risk management initiatives.
Key Responsibilities
- Determine own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives.
- Manage assigned projects and contribute to other projects as required.
- Provide relevant management information to senior management.
- Develop strong relationships with markets and negotiate with markets to achieve the best outcome for the client.
- Maintain any ongoing delegated authority contracts appropriately and cost effectively.
- Create comprehensive claims documents: present claims to underwriters, dealing with queries, providing feedback and responding appropriately to clients, insurers and relevant internal departments.
- Review and prepare correspondence regarding notifications and claims to ensure that products and cover best meet the client’s risk requirements, business objectives and compliance requirements.
- Keep clients and insurers informed of developments relating to notifications and claims, liaising with third parties as necessary.
- Investigate and resolve queries from clients etc., following through to resolution and keeping all parties informed throughout the process.
- Ensure up-to-date records are always maintained on the Group systems.
- Interpret instructions and issues arising, and then implement actions according to policies and procedures.
- Keep informed of all legal and regulatory developments relevant to the division/department.
- Assist less able team members with their personal development, where required.
- Actively undertake personal development to ensure up-to-date knowledge and understanding of best practice.
- Remain aware of external, industry, legal and regulatory developments to ensure practice and outputs are of a sufficiently high standard.
Qualifications
- Significant previous Claims based experience (ideally with an international broker).
- Good understanding of general principles of insurance.
- Good understanding of London market operations (Lloyds and company markets).
- Understanding of company objectives and how own role contributes to these.
- Good knowledge relating to claims-handling process.
- Understanding of broking and underwriting process.
- Knowledge of the market within which the company operates including an awareness of competitors, specific territory knowledge, cultural awareness.
- Aware of the regulatory environment and requirements.
- Specific systems’ knowledge relevant to claims processing.
- Team player.
- Good level of numeracy and literacy.
- Good level of communication and interpersonal skills including, written, verbal and face to face.
- Highly organised, with good planning skills.
- Ability to work flexibly to achieve tight deadlines/targets.
- Able to build sustainable relationships.
- Proactive and able to work on own initiative.
- Resilient and calm under pressure.
- Commercial acumen.
- Good decision making skills/analytical.
- Able to react to change positively and productively.
Benefits
We offer a career that you define and support each other in the small everyday moments and the bigger challenges. We are committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs, including flexible hours and hybrid working where possible.
Senior Claims Executive in London employer: HIBL
At Howden, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and personal growth. As a Senior Claims Executive, you will benefit from flexible working arrangements and a supportive environment that encourages professional development, ensuring you thrive in your role while managing significant claims for our esteemed clients. Join us to be part of a team that values your contributions and prioritises your career journey in the heart of the London insurance market.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Executive in London
✨Tip Number 1
Networking is key! Get out there and connect with professionals in the insurance industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews like a pro! Research the company and its culture, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think of examples that showcase your skills in claims management and client relations.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Senior Claims Executive position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that dream job!
We think you need these skills to ace Senior Claims Executive in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Claims Executive role. Highlight your relevant claims experience and any specific knowledge of the London market or insurance principles. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience in managing claims and building relationships with clients, as well as your understanding of the regulatory environment. Let us know why you want to join StudySmarter!
Showcase Your Skills:In your application, don’t forget to showcase your communication and organisational skills. We value team players who can handle pressure and meet tight deadlines, so give us examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to see more about our culture and values while you’re at it!
How to prepare for a job interview at HIBL
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Professional Indemnity claims and the claims-handling process. Be ready to discuss specific cases you've managed, highlighting your role in achieving positive outcomes for clients.
✨Showcase Your Negotiation Skills
Since negotiating with markets is key, prepare examples of how you've successfully negotiated terms or resolved disputes in the past. This will demonstrate your ability to build strong relationships and achieve the best outcomes for clients.
✨Be a Team Player
Emphasise your experience in collaborating with team members and assisting less experienced colleagues. Share instances where you've contributed to team objectives and helped others develop their skills, showcasing your commitment to teamwork.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest legal and regulatory developments in the insurance sector. Being able to discuss current trends and how they impact the claims process will show that you're proactive and knowledgeable about the industry.
