At a Glance
- Tasks: Support broking teams with technical and administrative tasks to enhance client relationships.
- Company: Join Howden, a global insurance group that values employee ownership and collaboration.
- Benefits: Flexible hours, hybrid working options, and a culture that embraces diversity and innovation.
- Other info: Opportunities for mentorship and career growth in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in the insurance industry.
- Qualifications: GCSEs in English and Maths, strong IT skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Who are we? Howden is a global insurance group with employee ownership at its heart. We have 24,000 employees spanning over 56 countries and pride ourselves on collaboration, diversity, and a no‐limits mindset.
As an Account Technician you will be an integral part of the Casualty team, providing crucial technical and administrative support to broking teams. Your work will enable brokers to focus on client relationships and strategic objectives, while you ensure the smooth operation of our insurance processes.
Responsibilities
- Collaborate with team members to set and prioritise key objectives, optimally leading workload to ensure both personal and team goals are met.
- Consistently meet agreed performance targets and deadlines.
- Prepare and process slips, endorsements, and all supporting documentation with accuracy, ensuring smooth progression through the placement.
- Lead assigned projects and supply to other team projects as the need arises, ensuring successful completion.
- Provide accurate and timely management information to the Team Leader as needed.
- Assist in the preparation of detailed client and broking documentation, ensuring accuracy and compliance.
- Process slips, quotes, indications, and endorsements efficiently, maintaining high standards of accuracy.
- Perform technical duties, including data entry, credit control, and follow‐up on subjectivities, with precision.
- Stay informed of regulatory and legal changes that impact the role, ensuring compliance.
- Maintain up‐to‐date and accurate records on the company's systems at all times.
- Respond promptly and appropriately to urgent issues as they arise, providing effective solutions.
- Interpret and implement instructions and issues in line with company policies and procedures.
- Build and maintain positive relationships with Business Units, encouraging teamwork.
- Handle incoming enquiries from clients, insurers, and third parties, ensuring a professional and timely response.
- Handle client renewals and mid‐term adjustments as required, delivering high‐quality service.
- Share valuable information that could benefit the Operating Entity or Group.
- Remain up to date with industry, legal, and regulatory developments to ensure high standards of practice and output.
Qualifications
- Proficient in IT skills, including Microsoft Word, Excel, and PowerPoint.
- Capable of undertaking and demonstrating competence in technical training as required by industry regulations.
- Strong attention to detail with the ability to produce accurate and well‐documented work.
- Ability to work optimally within a team and provide mentorship to less expert colleagues.
- Excellent verbal and written communication skills, with the confidence to engage with team members and stakeholders.
- GCSE's (or equivalent) including English and Maths essential.
- A‐level Grade A‐C (or equivalent).
Benefits
We offer a career that you define and a culture that values diversity and innovation. Reasonable adjustments are available to accommodate your needs, including flexible hours and hybrid working options where possible.
Account Technician in London employer: HIBL
Howden is an exceptional employer that champions employee ownership, fostering a collaborative and diverse work environment. As an Account Technician, you will benefit from a culture that prioritises innovation and personal growth, with opportunities for mentorship and flexible working arrangements. Join us in a role that not only supports your career development but also contributes to meaningful client relationships within a global insurance group.
StudySmarter Expert Advice🤫
We think this is how you could land Account Technician in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Howden on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Howden’s values and recent news. Show us you’re not just another candidate but someone who genuinely cares about our mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating how your skills align with the Account Technician role and how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace Account Technician in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Technician role. Highlight your relevant experience and skills that align with the job description, especially your attention to detail and IT proficiency.
Showcase Teamwork Skills:Since collaboration is key at Howden, emphasise your ability to work well in a team. Share examples of how you've successfully collaborated with others to achieve common goals or overcome challenges.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. This will help us quickly see your qualifications and fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Howden!
How to prepare for a job interview at HIBL
✨Know the Company Inside Out
Before your interview, take some time to research Howden thoroughly. Understand their values, mission, and recent developments in the insurance industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Attention to Detail
As an Account Technician, accuracy is key. Prepare examples from your past experiences where your attention to detail made a difference. Whether it’s processing documents or managing data, be ready to discuss how you ensure precision in your work.
✨Demonstrate Team Collaboration Skills
Collaboration is at the heart of Howden's culture. Think of instances where you successfully worked within a team to achieve a common goal. Be prepared to share how you prioritise tasks and support your colleagues, as this will resonate well with the interviewers.
✨Prepare for Technical Questions
Brush up on your technical knowledge related to insurance processes and regulations. Expect questions about slips, endorsements, and compliance. Being able to speak confidently about these topics will set you apart as a knowledgeable candidate.
