At a Glance
- Tasks: Lead and resolve sports claims while collaborating with clients and insurers.
- Company: Join Howden, a global insurance group with a no-limits mindset.
- Benefits: Enjoy flexible hours, hybrid working, and a supportive workplace culture.
- Other info: Be part of a diverse team with excellent career progression opportunities.
- Why this job: Make a real impact in the insurance industry while developing your career.
- Qualifications: Experience in handling liability claims and strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Howden is a global insurance group that encourages a no‑limits mindset, a culture of collaboration, and employee ownership. We are a diverse team of 24,000 professionals across more than 56 countries.
Role
Senior Sports Claims Lead – responsible for managing and resolving liability, property, and personal accident claims in partnership with clients and insurers, ensuring compliance with regulatory standards and our internal policies.
Key Responsibilities
- Lead and resolve liability claims with clients, insurers, and third parties.
- Prepare and present claims documentation to underwriters and respond to technical queries.
- Maintain accurate and up‑to‑date records in internal systems.
- Negotiate claim settlements to achieve efficient outcomes for clients.
- Supervise delegated authority contracts and ensure effective management.
- Provide expert mentorship and regular updates to clients throughout the claims process.
- Contribute to internal projects and support wider team objectives.
- Ensure compliance with legal, regulatory, and company procedures.
- Process collections, payments, and related data.
- Build and maintain positive relationships with clients and internal stakeholders.
Essential Qualifications
- Strong experience in handling liability claims, ideally within an international broker.
- Solid understanding of insurance principles and the claims‑handling process.
- Familiarity with London market operations (Lloyd’s and company markets).
- Excellent interpersonal and communication skills.
- Highly organised with the ability to manage multiple priorities and deadlines.
- Confident working independently and making informed decisions.
- Commercially aware with strong analytical and problem‑solving skills.
- Proven ability to build and maintain professional relationships.
- Experience mentoring or supporting less experienced team members.
- Collaborative team player with a proactive approach.
- Educated to A‑Level standard (grades A–C or equivalent); progression toward professional qualifications (e.g. CII) desirable but not essential.
Benefits & Adjustments
- Supportive and inclusive workplace culture with a focus on diversity.
- Reasonable adjustments for reasonable accommodation needs, including flexible hours and hybrid working (where available).
- Opportunities for career definition and progression.
Senior Claims Executive in Birmingham employer: HIBL
Howden is an exceptional employer that prioritises employee ownership and a vibrant work culture, making it a standout choice for those seeking meaningful careers. With a strong commitment to diversity, equity, and inclusion, employees are empowered to drive change while enjoying flexible working arrangements and opportunities for personal and professional growth. Join a collaborative international team where your contributions truly matter and where you can thrive in a supportive environment.
