At a Glance
- Tasks: Lead and resolve sports claims while collaborating with clients and insurers.
- Company: Join Howden, a global insurance group with a no-limits mindset.
- Benefits: Enjoy flexible hours, hybrid working, and a supportive workplace culture.
- Other info: Be part of a diverse team with excellent career progression opportunities.
- Why this job: Make a real impact in the insurance industry while developing your career.
- Qualifications: Experience in handling liability claims and strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Howden is a global insurance group that encourages a no‑limits mindset, a culture of collaboration, and employee ownership. We are a diverse team of 24,000 professionals across more than 56 countries.
Role
Senior Sports Claims Lead – responsible for managing and resolving liability, property, and personal accident claims in partnership with clients and insurers, ensuring compliance with regulatory standards and our internal policies.
Key Responsibilities
- Lead and resolve liability claims with clients, insurers, and third parties.
- Prepare and present claims documentation to underwriters and respond to technical queries.
- Maintain accurate and up‑to‑date records in internal systems.
- Negotiate claim settlements to achieve efficient outcomes for clients.
- Supervise delegated authority contracts and ensure effective management.
- Provide expert mentorship and regular updates to clients throughout the claims process.
- Contribute to internal projects and support wider team objectives.
- Ensure compliance with legal, regulatory, and company procedures.
- Process collections, payments, and related data.
- Build and maintain positive relationships with clients and internal stakeholders.
Essential Qualifications
- Strong experience in handling liability claims, ideally within an international broker.
- Solid understanding of insurance principles and the claims‑handling process.
- Familiarity with London market operations (Lloyd’s and company markets).
- Excellent interpersonal and communication skills.
- Highly organised with the ability to manage multiple priorities and deadlines.
- Confident working independently and making informed decisions.
- Commercially aware with strong analytical and problem‑solving skills.
- Proven ability to build and maintain professional relationships.
- Experience mentoring or supporting less experienced team members.
- Collaborative team player with a proactive approach.
- Educated to A‑Level standard (grades A–C or equivalent); progression toward professional qualifications (e.g. CII) desirable but not essential.
Benefits & Adjustments
- Supportive and inclusive workplace culture with a focus on diversity.
- Reasonable adjustments for reasonable accommodation needs, including flexible hours and hybrid working (where available).
- Opportunities for career definition and progression.
Senior Claims Executive in Birmingham employer: HIBL
Howden is an exceptional employer that fosters a culture of collaboration and employee ownership, making it an ideal place for professionals seeking meaningful careers in the insurance sector. With a diverse team of 24,000 across 56 countries, employees benefit from a supportive and inclusive workplace that prioritises diversity, offers flexible working arrangements, and provides ample opportunities for career progression and personal development. Joining Howden means being part of a dynamic environment where your contributions are valued and you can thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Executive in Birmingham
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like HIBL). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like HIBL. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Claims Executive in Birmingham
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at HIBL.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at HIBL. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at HIBL
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at HIBL to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at HIBL, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding HIBL's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
