At a Glance
- Tasks: Build strong relationships with clients and insurers while managing insurance transactions.
- Company: Howden Insurance Brokers, a supportive and inclusive workplace.
- Benefits: Career progression support, work/life balance, and flexible working options.
- Other info: Join a diverse team that values your unique contributions.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: 2+ years in commercial insurance; training provided for eager learners.
The predicted salary is between 30000 - 40000 £ per year.
Division – Restructuring & Resolution, Financial Lines Group, Howden Insurance Brokers Limited
Location – Birmingham
Hours – Full Time (Mon‑Fri 9:00 – 17:30)
What You'll Do
- Develop strong relationships with clients and colleagues
- Develop strong relationships with insurers
- Deal with client quote requests, placements, renewals and mid‑term adjustments
- Ensure transactions are conducted with full transparency & accuracy
- Develop strong relationships with markets
- Create comprehensive client and broking documents as required
- Obtain quotes, indications and endorsements
- Technical duties (including data entry, credit control, bordereau production and chasing subjectivities)
- Assist in planning the most appropriate insurance program for the client’s demands and needs
- Provide advice, support and training to colleagues and direct reports
- Ensure compliance with all applicable company and/or group policies and procedures
- Ensure correct authorisation is obtained and processes followed when required
- Ensure compliance with legal and regulatory requirements
- Maintain accurate records and deal with correspondence appropriately
- Ensure compliance with Anti‑Bribery and Corruption policy and procedures
Qualifications & Experience
- 2+ years commercial insurance experience (training will be provided)
- Negotiation and influencing skills
- Team player, able to build sustainable relationships
- Professional, personable and eager to learn
- IT literacy with working knowledge of Word and Excel
- Strong organisational skills and ability to multi‑task and plan workloads
- Attention to detail and ability to produce accurate work under pressure
- Previous experience of line management
- Professional qualifications: Qualified to CERT CII level or above, or progression towards gaining professional qualifications desired
Benefits & Work Environment
- A career that you define with support for career progression
- Work/life balance, sustainability, volunteering opportunities
- Reasonable adjustments, including flexible hours or hybrid working where possible
- Inclusion and diversity culture, with no one specific "Howden type"
- Ample support for personal and professional development
Case Manager in Birmingham employer: HIBL
Howden Insurance Brokers Limited is an exceptional employer located in Birmingham, offering a supportive work environment that prioritises career progression and work-life balance. With a strong emphasis on inclusion and diversity, employees benefit from flexible working arrangements and ample opportunities for personal and professional development, making it an ideal place for those seeking meaningful and rewarding employment in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Howden or similar firms. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching common case manager scenarios. Think about how you would handle client relationships and compliance issues. We want you to show off your negotiation skills and attention to detail!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. Plus, it shows you're professional and genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance of landing that Case Manager role. It’s the easiest way for us to see your application and get you in front of the right people quickly!
We think you need these skills to ace Case Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Case Manager role. Highlight your commercial insurance experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our needs. We love seeing genuine enthusiasm for the position.
Showcase Your Skills:Don’t forget to highlight your negotiation and influencing skills, as well as your ability to build relationships. These are key for a Case Manager, and we want to know how you've demonstrated these in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at HIBL
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge. Understand the basics of client relationships, broking documents, and compliance requirements. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Case Manager, building relationships is key. Prepare examples of how you've successfully developed strong relationships with clients or colleagues in the past. This will demonstrate your ability to connect with others and work effectively in a team.
✨Be Ready to Discuss Compliance
Familiarise yourself with compliance regulations relevant to the insurance industry. Be prepared to discuss how you ensure compliance in your previous roles, as this is crucial for the position. Highlight any experience you have with policies and procedures.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, career progression opportunities, and how they support personal development. This shows that you're not just interested in the job, but also in how you can grow within the company.
