Hybrid Service Coordinator: Elevate Customer Experience

Hybrid Service Coordinator: Elevate Customer Experience

Full-Time 32040 - 39160 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Optimise service scheduling and manage work orders to enhance customer experience.
  • Company: Join Hiab, a leader in innovative service solutions.
  • Benefits: Hybrid working model, professional growth opportunities, and a supportive team environment.
  • Other info: Be part of a global service network with exciting career prospects.
  • Why this job: Make a real difference in customer service while balancing technician availability.
  • Qualifications: Strong organisational skills and a passion for customer service.

The predicted salary is between 32040 - 39160 Β£ per year.

Hiab is seeking a Customer Service Coordinator in Uphall, Scotland, to optimise service scheduling and manage work orders by balancing customer needs with technician availability and operational constraints. The role supports proactive customer service and efficient workforce utilisation, with a focus on driving service adoption and sales. The position is based in Uphall with a hybrid working model, offering exposure to Hiab's global service network and opportunities for professional growth.

Hybrid Service Coordinator: Elevate Customer Experience employer: Hiab

As a leading provider in smart load handling solutions, we pride ourselves on being an excellent employer that values technical expertise and customer service. Our work culture promotes a strong work-life balance, offering competitive salaries, overtime pay, and ample training and development opportunities to help our employees grow in their careers. Join us in a dynamic environment where your skills will be recognised and rewarded, making a meaningful impact across the UK.

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Contact Details:

Hiab Recruitment Team

We think you need these skills to ace Hybrid Service Coordinator: Elevate Customer Experience

Customer Service Skills
Service Scheduling
Work Order Management
Operational Constraints Management
Proactive Communication
Sales Support
Workforce Utilisation