At a Glance
- Tasks: Service and repair Hiab and third-party equipment at customer sites across the UK.
- Company: Join Hiab, a leader in smart and sustainable load-handling solutions.
- Benefits: Competitive pay, overtime rewards, and a comprehensive benefits package.
- Other info: Ongoing training and support from a world-leading brand.
- Why this job: Make a real impact while enjoying a genuine work-life balance.
- Qualifications: Experience in field service engineering with strong fault-finding skills.
The predicted salary is between 36000 - 60000 £ per year.
Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to build a better tomorrow. Say Hi! to your next challenge — explore the opportunity and apply below!
Your mission
We’re looking for skilled Field Service Engineers to join our team, working on Hiab and third-party equipment at customer sites across the UK. If you take pride in doing the job properly, enjoy solving problems on the spot, and value building strong customer relationships, this could be a great fit.
Key Responsibilities
- Service, maintain and repair Hiab and third-party equipment at customer premises
- Complete all scheduled servicing, inspections, warranty and breakdown repairs to a high standard
- Diagnose faults efficiently and resolve technical issues with minimal downtime
- Communicate clearly with customers, explaining work carried out and offering practical advice
- Complete all job reports and documentation accurately to support smooth invoicing and service records
- Respond confidently to routine technical queries about our products and services
- Maintain your technical knowledge through ongoing training and development
- Work safely at all times, following company procedures and industry regulations
- Proactively identify and report any unsafe conditions and support wider safety initiatives.
What We Are Looking For
- Experience as a Field Service Engineer, ideally within lifting equipment, plant, hydraulics, electrical, HGV or similar
- NVQ Level 3 (or equivalent) in Mechanical and Electrical Engineering
- Strong fault-finding and diagnostic skills, both mechanical and electrical
- A customer-focused mindset with professional communication skills
- Self-motivated and comfortable working independently
- A commitment to high-quality standards, first time fix, and safety.
What We Offer
- Competitive pay and benefits: A salary that reflects your experience, alongside a comprehensive benefits package including salary-sacrifice pension, life assurance, retail savings and employee discounts.
- Overtime that rewards you properly: Overtime paid from time and a half.
- Genuine work-life balance: A 40-hour working week, with travel time included. 33 days annual leave, including bank holidays, increasing with long service, plus the option to buy up to 4 days additional leave.
- Well-equipped from day one: A fully equipped, high-spec mobile workshop van and diagnostic technology, a company laptop, tablet and mobile phone.
- Ongoing training and development: Structured training to keep your skills current and help you progress your career long term.
- Backed by a global manufacturer: Full technical and R&D support from a world-leading brand, giving you confidence in the products you work on.
Ready to apply? This role is advertised as an "Evergreen Vacancy" - as soon as the need arises and the recruitment process is open, we will contact suitable candidates only for the next steps in the process. If you are excited about this opportunity, please submit your application/CV in English. We look forward to hearing from you!
Field Service Engineer - Evergreen Vacancy in Ellesmere employer: Hiab
As a leading provider in smart load handling solutions, we pride ourselves on being an excellent employer that values technical expertise and customer service. Our work culture promotes a strong work-life balance, offering competitive salaries, overtime pay, and ample training and development opportunities to help our employees grow in their careers. Join us in a dynamic environment where your skills will be recognised and rewarded, making a meaningful impact across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Evergreen Vacancy in Ellesmere
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Be ready to share examples of how you've solved problems on the spot and built strong relationships with clients. Show them you’re the perfect fit for Hiab!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. At StudySmarter, we believe in making a difference, so look for roles where you can contribute to building a better tomorrow, just like Hiab does!
✨Tip Number 4
Follow up after your application! A quick email to express your enthusiasm can set you apart from other candidates. It shows you're genuinely interested and proactive, which is exactly what companies like Hiab are looking for.
We think you need these skills to ace Field Service Engineer - Evergreen Vacancy in Ellesmere
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Field Service Engineer role. Highlight any relevant experience with lifting equipment, hydraulics, or electrical systems to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your customer-focused mindset aligns with our mission at Hiab. Keep it friendly and professional!
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and resolve problems efficiently, so don’t hold back!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into the recruitment pipeline quickly!
How to prepare for a job interview at Hiab
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Hiab and third-party equipment. Be ready to discuss your experience with fault-finding and diagnostics, as well as any relevant qualifications like your NVQ Level 3 in Mechanical and Electrical Engineering.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Think about times when you resolved a problem on the spot or improved a process, as this will demonstrate your ability to think on your feet.
✨Customer Communication is Key
Since this role involves building strong customer relationships, practice explaining complex technical concepts in simple terms. You might be asked how you would communicate with a customer about repairs or maintenance, so be ready to showcase your professional communication skills.
✨Safety First!
Familiarise yourself with safety regulations and procedures relevant to the field service industry. Be prepared to discuss how you prioritise safety in your work and any initiatives you've been part of to promote a safe working environment.
