At a Glance
- Tasks: Coordinate service scheduling and manage work orders for optimal customer satisfaction.
- Company: Hiab, a leader in smart and sustainable load handling solutions.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and customer care.
- Why this job: Join a pioneering company and make a difference in customer service.
- Qualifications: Strong communication skills and experience in customer service or scheduling.
The predicted salary is between 27000 - 33000 £ per year.
Hiab is the pioneer in smart and sustainable on road load handling solutions.
The Customer Service Coordinator will optimise service scheduling and manage work orders, balancing customer requirements with technician availability and operational constraints.
Based in Dudley, UK, the role uses a hybrid working model to deliver proactive customer service.
The position involves coordinating service activities, communicating value of Hiab services, and driving service adoption to support business
#J-18808-Ljbffr
Service Scheduler & Customer Care Lead (Hybrid) in Birmingham employer: Hiab
As a leading provider in smart load handling solutions, we pride ourselves on being an excellent employer that values technical expertise and customer service. Our work culture promotes a strong work-life balance, offering competitive salaries, overtime pay, and ample training and development opportunities to help our employees grow in their careers. Join us in a dynamic environment where your skills will be recognised and rewarded, making a meaningful impact across the UK.
