At a Glance
- Tasks: Manage transport logistics and customer inquiries while handling admin tasks.
- Company: Join Hi Vis Hire, a leading recruiter in the hire industry.
- Benefits: Enjoy a competitive salary, bonus potential, and growth opportunities.
- Other info: Welfare experience is a plus; local area knowledge preferred.
- Why this job: Make a real impact in a dynamic environment with a supportive team.
- Qualifications: Experience in the hire industry and excellent communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Hi Vis Hire, specialist recruiters for the Hire Industry are currently looking for an experienced Hire Controller for our client, an Independent Hirer supplying Tower Lights, Portable Welfare Units and cabins at their depot in Bonnybridge near Falkirk
The Hire Controller responsibilities include:
- Organise transport and deliveries/pick ups to/from customer sites
- Deal with customer enquiries both face to face and over the telephone and advise on which product best suits their requirements
- Any associated admin tasks including processing on/off hires
The ideal candidate should have:
- A good working knowledge of the Hire Industry
- Experience of dealing with customers in a busy environment and the ability to work effectively under pressure
- Excellent communication skills – both telephone and face to face
- Good level of IT literacy
- Local area knowledge
- Welfare experience advantageous
Very competitive salary and bonus potential for the right person alongside the opportunity to join a growing business where you can make a real impact
Hire Controller in Bonnybridge employer: Hi Vis Hire
Hi Vis Hire is an exceptional employer, offering a dynamic work environment in the heart of Manchester's construction hire industry. With a strong focus on employee growth and development, we provide comprehensive benefits including profit sharing and a company car, ensuring our team members feel valued and motivated. Join us to be part of a well-established company that prioritises quality service and customer satisfaction while fostering a culture of collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Bonnybridge
✨Tip Number 1
Familiarise yourself with the hire industry, especially the products and services offered by companies like our client. Understanding tower lights, portable welfare units, and cabins will help you engage more effectively during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves dealing with customer enquiries, practice how to handle various scenarios, both face-to-face and over the phone, to demonstrate your communication prowess.
✨Tip Number 3
Research the local area around Bonnybridge and Falkirk. Having knowledge of the region can give you an edge, as it shows your commitment and understanding of the customer base you'll be serving.
✨Tip Number 4
Prepare to discuss your experience in high-pressure environments. Think of specific examples where you've successfully managed multiple tasks or dealt with challenging customers, as this will highlight your ability to thrive in a busy setting.
We think you need these skills to ace Hire Controller in Bonnybridge
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Hire Controller position. Tailor your application to highlight relevant experience in the hire industry and customer service.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your experience in the hire industry, particularly any roles involving customer interaction and administrative tasks. Use bullet points for clarity and focus on achievements.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle customer enquiries and work under pressure, as these are key aspects of the job.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Hire Controller role.
How to prepare for a job interview at Hi Vis Hire
✨Know the Hire Industry
Familiarise yourself with the latest trends and challenges in the hire industry. Being able to discuss these topics will show your passion and understanding of the field, which is crucial for a Hire Controller.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully dealt with customer enquiries in the past. Highlight your ability to remain calm under pressure and provide solutions that meet customer needs.
✨Showcase Your IT Literacy
Be ready to discuss your experience with relevant software and tools used in the hire industry. If you have specific examples of how you've used technology to improve processes, share those during the interview.
✨Local Knowledge is Key
Research the Bonnybridge area and its surroundings. Understanding local customer needs and logistics can set you apart from other candidates, so be prepared to discuss how this knowledge can benefit the company.
