At a Glance
- Tasks: Be the first point of contact for customers, coordinating hire orders and providing excellent service.
- Company: Join a successful Scottish Plant Hire Company with a strong reputation.
- Benefits: Competitive salary up to £35K, career growth, and a supportive team environment.
- Other info: Fast-paced role with opportunities for personal and professional development.
- Why this job: Kickstart your career in the thriving Hire industry with real impact on customer satisfaction.
- Qualifications: Experience in customer service, strong organisational skills, and a positive attitude.
Are you an experienced Hire Controller looking for a new opportunity? Do you have experience providing excellent customer service within a fast-paced environment? Do you want to join a well-established and successful Scottish business?
We are looking to speak to experienced hire/sales/customer service professionals to join a successful Plant Hire Company in Glasgow. You will be the first point of contact for our customers, building strong relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast-paced and rewarding role that provides a fantastic platform to grow and progress your career within the Hire Industry.
You must have a strong administrative background and great customer service skills to adapt within a fast-paced, ever-changing environment. You will be responsible for answering customer enquiries quickly and efficiently, coordinating orders and enquiries for equipment hire, always providing excellent service. You will liaise with other members of the team, co-ordinating activities between customers, workshops, transport etc to ensure smooth delivery.
What are we looking for?
- Motivated and driven individuals with a 'can do' attitude
- Experience within a customer focused environment, preferably within Hire/Construction
- Well organised, with the ability to work to deadlines and remain calm under pressure
- Strong team player with the ability to work to own initiative
This is a fantastic opportunity to join a growing business and develop your career in the thriving Hire industry. Hours of work Mon-Fri - 8-5 and salary to 35K basic.
Hire Controller - Glasgow employer: Hi Vis Hire Ltd
Join a well-established and successful Plant Hire Company in Glasgow, where you will thrive in a dynamic work environment that values excellent customer service and teamwork. With a strong focus on employee growth, this role offers a fantastic platform for career progression within the Hire Industry, supported by a motivated team and a culture that encourages initiative and collaboration. Enjoy a competitive salary and the opportunity to make a meaningful impact in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller - Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hire and construction industry. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since it's a well-established Scottish business. Be ready to showcase your customer service skills and how you can handle fast-paced environments with ease.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully coordinated tasks or managed customer enquiries in previous roles. This will highlight your ability to thrive under pressure.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that Hire Controller role. Plus, it shows you're serious about joining our team and growing your career in the hire industry.
We think you need these skills to ace Hire Controller - Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and any relevant hire or sales roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hire Controller role. Share specific examples of how you've provided excellent customer service in fast-paced environments.
Show Off Your Organisational Skills:Since this role requires strong administrative skills, mention any tools or methods you use to stay organised. We love seeing candidates who can juggle multiple tasks while keeping everything running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hi Vis Hire Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Hire Controller inside out. Familiarise yourself with the company’s services and the hire industry. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think of specific situations where you resolved issues or built strong relationships, as these will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is key. Be ready to discuss how you manage your time and prioritise tasks. You could even bring a simple example of a system or method you use to stay on top of your workload, which will highlight your ability to remain calm under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about team dynamics, growth opportunities, or how they measure success in the Hire Controller position. It’s a great way to engage and leave a lasting impression.
