Hi-Rise Bread Co. is hiring Counter Staff! Counter Staff are responsible for successfully facilitating all aspects of the customer experience. They work 3-5 shifts per week (22-38 hours) while maintaining standards for customer service, accuracy, speed, cleanliness, teamwork, and general work ethic. Evening (until 7pm) and weekend availability required.
Job responsibilities include but are not limited to:
CUSTOMER INTERFACE + ORDER MANAGEMENT
- Exhibit exemplary customer service in person and over the phone from order placement through pickup
- Fluency with our menus and point-of-sale system to allow for smooth and efficient transactions
- Knowledge across all product categories to sufficiently answer customer questions, supported by a thoughtful personal experience with products
- Ability to work as a shift's primary barista (training provided)
OPENING, CLOSING + SIDE WORK
- Ability to perform both pre-opening and post-closing tasks
- Setup and breakdown of product displays, outdoor dining equipment, etc.
- Cleaning, restocking, and side work
Some experience – preferably in a front-of-house role at a café or restaurant – in a food service environment is required.
- Counter Staff receive a competitive base salary and excellent tips.
- Opportunities for advancement and additional responsibility are available in a variety of capacities.
- Benefits include shift meals/beverages and employee discounts.
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