Senior Complaints & Compliance Manager

Senior Complaints & Compliance Manager

Full-Time On-site
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Cambridge Housing Society (CHS Group) seeks a Corporate Complaints Manager to lead the approach to complaint handling from the head office in Vision Park, Cambridge. You will work with teams to deliver timely, compliant responses and foster a positive complaints culture. You will monitor compliance with the Housing Ombudsman Complaint Handling Code, analyse trends, and drive improvements across processes and reporting. Apply by midnight Sunday 12th July 2026. #J-18808-Ljbffr

Senior Complaints & Compliance Manager employer: HI HUB

Coutts is an exceptional employer, offering a dynamic work environment in Conqueror House that fosters collaboration and innovation. With a strong focus on employee development, we provide ample opportunities for growth within the wealth management sector, alongside competitive benefits and a commitment to maintaining a supportive culture that values each team member's contributions.

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Contact Details:

HI HUB Recruitment Team