Job Type:Temporary – Initial 3-Month Contract
Contract Duration: Until 31 January 2027
Pay Rate: To be confirmed
Working Hours: Monday - Friday 09:00-17:00
About the Role
HHS Group is recruiting an experienced and reliable Intensive Housing Management Officer to provide temporary cover at a supported housing project in Wigan.
The successful candidate will play an important role in supporting vulnerable residents, managing housing-related matters and ensuring the accommodation remains a safe, secure and supportive environment.
We are looking for someone who is approachable, professional and confident working with individuals who may have complex support needs.
Key Responsibilities
- Provide day-to-day intensive housing management services to residents.
- Support residents in maintaining their accommodation and meeting tenancy obligations.
- Conduct welfare checks and respond appropriately to residents' needs.
- Manage housing-related concerns, including antisocial behaviour and tenancy issues.
- Identify, record and expedite safeguarding concerns.
- Maintain accurate daily records, reports and documentation.
- Liaise with management, support workers and external agencies.
- Promote a safe, respectful and positive living environment.
- Respond professionally to challenging situations and incidents.
- Knowledge of tenancy management and housing legislation.
- Experience supporting individuals with complex needs.
- Training in trauma-informed care, mental health awareness or conflict management.
What We Offer
- An initial three-month assignment within an established supported housing service.
- A supportive management and operational team.
- Opportunity to gain further experience in intensive housing management.
- Ongoing operational support from HHS Group.
HHS Group Ltd – Supporting People, Supporting Services.
Previous experience in supported housing, homelessness services or housing management.- Good understanding of safeguarding vulnerable adults.- Strong communication and interpersonal skills.- Ability to manage challenging behaviour calmly and professionally.- Good IT skills and accurate record-keeping.- Ability to work independently and use initiative.- Appropriate DBS clearance.
#J-18808-Ljbffr
Intensive Housing Management Officer – Supported Housing Wigan employer: HHS Group
The Wallich is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its staff. With a strong focus on employee growth, we offer comprehensive training and development opportunities that empower our team to make a meaningful impact in the lives of Service Users. Located in Bridgend, our project not only provides a chance to contribute to the community but also promotes a culture of collaboration and respect, ensuring that every employee feels valued and engaged in their role.
