At a Glance
- Tasks: Provide security and customer service to residents at our homeless hostels.
- Company: Join a dedicated team making a difference in Newcastle upon Tyne.
- Benefits: Enjoy a competitive salary and employee discounts.
- Other info: Flexible night shifts with opportunities for personal growth.
- Why this job: Be a vital part of a supportive community while ensuring safety.
- Qualifications: Strong communication skills and customer service experience preferred.
The predicted salary is between 18900 - 23100 £ per year.
Newcastle upon Tyne Bank Worker Hostel Security Night Concierge
We are looking for a Night Security Concierge to join our team at our homeless hostels in Newcastle upon Tyne.
The role will involve providing security and customer service to our residents.
Responsibilities
- Greeting and welcoming residents
- Answering phones and responding to inquiries
- Monitoring the security of the premises
- Managing and de-escalating Anti-Social Behaviour and calling the emergency services when required.
- Ensuring that all fire and safety procedures are followed
- Assisting with the maintenance of the premises
- Building Welfare Checks
- Light Cleaning Duties
Qualifications
- Excellent customer service skills
- Strong communication skills
- Ability to work independently and as part of a team
- Experience in a security or customer service role is desirable
- An enhanced DBS or willingness to be Enhanced DBS checked.
Benefits
- Competitive salary
- Employee discounts
- Keywords
Night security, Night Concierge, night shifts, homeless hostels, Newcastle upon Tyne, customer service, security, safety, fire, maintenance
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Newcastle upon Tyne Bank Worker Hostel Security Night Concierge employer: HHS Group
The Wallich is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its staff. With a strong focus on employee growth, we offer comprehensive training and development opportunities that empower our team to make a meaningful impact in the lives of Service Users. Located in Bridgend, our project not only provides a chance to contribute to the community but also promotes a culture of collaboration and respect, ensuring that every employee feels valued and engaged in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Newcastle upon Tyne Bank Worker Hostel Security Night Concierge
✨Join Security Community Events
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✨Directly Apply to HHS Group
Don’t forget to apply for the Newcastle upon Tyne Bank Worker Hostel Security Night Concierge role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining HHS Group.
We think you need these skills to ace Newcastle upon Tyne Bank Worker Hostel Security Night Concierge
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at HHS Group. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at HHS Group.
How to prepare for a job interview at HHS Group
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at HHS Group.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at HHS Group.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at HHS Group.
