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- Tasks: Clean and maintain guest rooms to ensure they meet high standards.
- Company: Join HHM Hotels, a diverse and inclusive employer dedicated to excellence.
- Benefits: Enjoy competitive wages, health insurance, paid time off, and travel discounts.
- Why this job: Be part of a team that values guest satisfaction and sustainability.
- Qualifications: High school diploma preferred; previous housekeeping experience is a plus.
- Other info: Flexible work schedule with opportunities for growth in the hospitality industry.
The predicted salary is between 20000 - 30000 £ per year.
Clean and maintain guest rooms to ensure rooms meet established standards.
Your Growth Path: Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper
Your Focus:
- Greet guests upon interaction with a warm and friendly greeting.
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
- Change bed linens and replace towels and other amenities.
- Clean and polish furniture and fixtures; dust furniture, walls or equipment.
- Notify managers concerning the need for repairs in guest rooms.
- Process guest items left in rooms according to lost and found policy.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform house person and lobby attendant duties when short staffed or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills:
- High School diploma preferred.
- Previous housekeeping experience required or equivalent training.
- Understand and communicate in English.
Work Environment and Context:
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.
About Us: HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Room Attendant - Housekeeper employer: HHM Hospitality
Contact Detail:
HHM Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and practices used in the hospitality industry. Understanding these will help you demonstrate your knowledge during any interviews or discussions with us.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively interacted with guests in previous roles. This will highlight your ability to create a welcoming atmosphere, which is crucial for a Room Attendant.
✨Tip Number 3
Be ready to discuss your experience with cleaning chemicals and safety protocols. Knowing how to handle these safely is essential, and it shows that you take workplace safety seriously.
✨Tip Number 4
Research our company culture and values, particularly around sustainability and guest satisfaction. Being able to align your personal values with ours can make a strong impression during the hiring process.
We think you need these skills to ace Room Attendant - Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant housekeeping experience. Include specific duties you've performed in previous roles that align with the responsibilities listed in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to guest satisfaction. Mention any previous experience that demonstrates your ability to maintain high cleanliness standards.
Highlight Soft Skills: Emphasise your interpersonal skills in your application. Since greeting guests warmly is part of the role, mention any experience you have in customer service or working in a team environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in housekeeping.
How to prepare for a job interview at HHM Hospitality
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight your ability to notice small things that others might overlook, such as dust or stains. Share examples from previous experiences where your meticulousness made a difference.
✨Demonstrate Your Customer Service Skills
Since you'll be interacting with guests, it's important to showcase your customer service skills. Prepare to discuss how you would greet guests warmly and handle any requests or complaints. A positive attitude can go a long way in this role.
✨Familiarise Yourself with Cleaning Standards
Understanding the cleaning standards expected in the hospitality industry will set you apart. Research common practices and be ready to discuss how you would ensure rooms meet these standards efficiently and effectively.
✨Prepare for Physical Demands
This job requires physical stamina, so be prepared to discuss how you manage physically demanding tasks. You might want to mention any relevant experience that demonstrates your ability to handle the physical aspects of housekeeping.
