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- Tasks: Support our team in delivering excellent service and managing client queries.
- Company: Join a friendly and supportive team at H&H Insurance Brokers.
- Benefits: Competitive salary, professional development support, and clear career pathways.
- Why this job: Kick-start your insurance career with hands-on experience and growth opportunities.
- Qualifications: Strong communication skills and a positive, proactive attitude.
- Other info: Flexible work environment with opportunities for progression.
The predicted salary is between 28800 - 43200 £ per year.
Kick-start your broking career with H&H Insurance Brokers. We are looking for a proactive, organised and detail-focused individual to join our small team at our Kirkby Stephen Office in Cumbria as a Junior Account Handler. This role is ideal for someone starting out in the insurance industry or looking to take the next step from an administrative, customer service or junior broking role.
You will provide vital support to our Account Handler, Broker and Associate Director while developing the technical skills and confidence needed to grow into a full Account Handler role.
What you will be doing:
- Playing a key part in delivering an efficient, professional and friendly service to our clients.
- Working with our team of Account Handlers to answer telephone and email queries.
- Preparing and issuing policy documentation including New Business packs, Renewals and Mid-Term Adjustments.
- Liaising with insurers and internal teams to ensure smooth policy administration and manage key timelines.
- Supporting the team with debt management and keeping files up to date.
What we are looking for:
- You don’t need years of experience - just the right attitude and willingness to learn.
- Essential:
- Strong communication skills and a professional telephone manner.
- Excellent attention to detail and accuracy in processing documents.
- Good organisational skills with the ability to prioritise when under pressure.
- Comfortable working with data and documentation.
- A positive, proactive and team-focused approach.
What we offer:
- A friendly, supportive team environment.
- Clear development pathways into full Account Handler and Account Executive roles.
- Support for professional qualifications (e.g., Cert CII).
- Competitive salary and benefits package.
- Flexibility and opportunities for progression within H&H Group.
Ready to grow with us? If you’re organised, motivated and ready to build a career in insurance broking, we’d love to hear from you.
Junior Account Handler in Kirkby Stephen employer: H&H Group Plc
Contact Detail:
H&H Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Handler in Kirkby Stephen
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching H&H Insurance Brokers and understanding their values and services. Tailor your answers to show how your skills align with their needs, especially your attention to detail and proactive approach.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences and how they relate to the Junior Account Handler role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at H&H Insurance Brokers.
We think you need these skills to ace Junior Account Handler in Kirkby Stephen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior Account Handler role. Highlight any customer service or administrative experience, and don’t forget to showcase your attention to detail!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the insurance industry. Share why you’re excited about joining our team at H&H Insurance Brokers and how you can contribute.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and professional. Use a friendly tone, but keep it polished – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – just what we’re looking for!
How to prepare for a job interview at H&H Group Plc
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance broking. Familiarise yourself with common terms and processes, especially those mentioned in the job description. This will show your enthusiasm and readiness to learn.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions, focusing on how you can effectively communicate with clients and team members.
✨Demonstrate Attention to Detail
Bring along examples of your work that showcase your attention to detail. Whether it’s a project from a previous job or a school assignment, be ready to discuss how you ensured accuracy and thoroughness in your tasks.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Ask about the team dynamics or opportunities for professional development.