At a Glance
- Tasks: Manage properties, conduct viewings, and liaise with contractors for maintenance.
- Company: Join a forward-thinking property management team in beautiful Cumbria.
- Benefits: Competitive salary, pension, training, private healthcare, and income protection.
- Why this job: Make a real impact in the lettings industry while developing your career.
- Qualifications: Experience in property management and excellent customer service skills required.
- Other info: Flexible working arrangements with opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
We have a vacancy in our Lettings team based in Staveley, Kendal. To apply you should have a good knowledge of the lettings industry and preferably be working towards your ARLA qualification. We will provide the resources to further your career, ensuring you are fully trained in residential property management.
You must possess a can do attitude and a drive to deliver excellent customer service as well as being proficient in all Microsoft programs. We offer our clients bespoke asset management and therefore your role will require an all-round knowledge of the letting process from instruction through marketing & viewing, to day to day management.
Whilst we can offer flexible arrangements, we are ideally looking for someone working on a full-time basis. This is not always a desk bound role. Whilst you will be office based to carry out paperwork, your role will involve travelling the area managing, viewing and visiting properties.
Some of the tasks you will be responsible for:
- Booking and liaising with contractors for maintenance issues, keeping all parties up to date.
- Conducting viewings
- Processing property applications
- Referencing prospective tenants
- Conducting check ins & check outs
- Dealing with deposit releases
- Lease preparation
- Dealing with any landlord and tenant queries.
- Arranging and carrying out property inspections with tenants and reporting to Landlords with feedback
- Dealing with contractor invoicing
- Assisting colleagues with administrative duties and issues and any other tasks
You will need:
- To be a team player
- The ability to prioritise and time manage
- Professional communication skills both written and verbal
- High level customer service skills and experience
- A positive and proactive attitude
- The ability to keep calm under pressure
- Minimum of 1 years experience as a Property Manager or similar (preferred)
- A full clean driving licence
H&H Land & Estates is part of H&H Group. As well as the usual benefits you would expect from a well-established, forward-thinking employer, such as a competitive salary, company pension, training and personal development and salary sacrifice schemes we also offer an income protection policy and private healthcare.
We are proud to be an employer of choice in Cumbria and our group wide ambition, vision and values are reflected in all the areas we operate, from teamwork to client relationships.
Senior Property Manager - Property Management in Kendal employer: H&H Group Plc
Contact Detail:
H&H Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Manager - Property Management in Kendal
✨Tip Number 1
Get to know the lettings industry inside out! Brush up on your knowledge about property management and the local market. This will not only help you in interviews but also show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees or industry professionals on LinkedIn. A friendly chat can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've demonstrated excellent customer service or handled pressure. We want to hear your stories, so practice makes perfect!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at H&H Land & Estates!
We think you need these skills to ace Senior Property Manager - Property Management in Kendal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Property Manager role. Highlight your experience in lettings and any relevant qualifications, like your ARLA progress. We want to see how your background fits with what we’re looking for!
Show Off Your Customer Service Skills: Since delivering excellent customer service is key for us, don’t forget to include examples of how you’ve gone above and beyond for clients in your application. This will show us you have the right attitude for the job!
Read the Job Description Carefully: Before hitting that apply button, take a moment to read through the job description again. Make sure you understand all the requirements and responsibilities so you can address them in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at H&H Group Plc
✨Know Your Stuff
Make sure you brush up on your knowledge of the lettings industry. Familiarise yourself with the entire letting process, from marketing to property management. This will not only show your expertise but also your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your high-level customer service experience. Think about times when you went above and beyond for a client or resolved a tricky situation. This is crucial as the role demands excellent communication and a proactive attitude.
✨Demonstrate Team Spirit
Since being a team player is essential, think of instances where you collaborated effectively with colleagues. Be ready to discuss how you can contribute to a positive team environment and support your peers in achieving common goals.
✨Be Ready for Practical Scenarios
Expect questions or scenarios related to property management tasks, like conducting viewings or dealing with maintenance issues. Practise how you would handle these situations, showcasing your problem-solving skills and ability to stay calm under pressure.