At a Glance
- Tasks: Manage properties, conduct viewings, and liaise with contractors while delivering top-notch customer service.
- Company: Join H&H Land & Estates, a forward-thinking employer in Cumbria.
- Benefits: Enjoy competitive salary, pension, training, private healthcare, and income protection.
- Why this job: Gain hands-on experience in property management and develop your career in a dynamic environment.
- Qualifications: Experience in property management preferred; must have a can-do attitude and excellent communication skills.
- Other info: Flexible working arrangements available; not just a desk job!
The predicted salary is between 30000 - 42000 £ per year.
We have a vacancy in our Lettings team based in Staveley, Kendal. To apply you should have a good knowledge of the lettings industry and preferably be working towards your ARLA qualification. We will provide the resources to further your career, ensuring you are fully trained in residential property management.
You must possess a can do attitude and a drive to deliver excellent customer service as well as being proficient in all Microsoft programs. We offer our clients bespoke asset management and therefore your role will require an all-round knowledge of the letting process from instruction through marketing & viewing, to day to day management.
Whilst we can offer flexible arrangements, we are ideally looking for someone working on a full-time basis. This is not always a desk bound role. Whilst you will be office based to carry out paperwork, your role will involve travelling the area managing, viewing and visiting properties.
Some of the tasks you will be responsible for:
- Booking and liaising with contractors for maintenance issues, keeping all parties up to date.
- Conducting viewings
- Processing property applications
- Referencing prospective tenants
- Conducting check ins & check outs
- Dealing with deposit releases
- Lease preparation
- Dealing with any landlord and tenant queries.
- Arranging and carrying out property inspections with tenants and reporting to Landlords with feedback
- Dealing with contractor invoicing
- Assisting colleagues with administrative duties and issues and any other tasks
You will need:
- To be a team player
- The ability to prioritise and time manage
- Professional communication skills both written and verbal
- High level customer service skills and experience
- A positive and proactive attitude
- The ability to keep calm under pressure
- Minimum of 1 years experience as a Property Manager or similar (preferred)
- A full clean driving licence
H&H Land & Estates is part of H&H Group. As well as the usual benefits you would expect from a well-established, forward-thinking employer, such as a competitive salary, company pension, training and personal development and salary sacrifice schemes we also offer an income protection policy and private healthcare.
We are proud to be an employer of choice in Cumbria and our group wide ambition, vision and values are reflected in all the areas we operate, from teamwork to client relationships.
Property Manager - Office and Home Based (remote) in Kendal employer: H&H Group Plc
Contact Detail:
H&H Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - Office and Home Based (remote) in Kendal
✨Tip Number 1
Get to know the lettings industry inside out! Brush up on your knowledge about property management and the specific requirements of the role. This will not only help you in interviews but also show that you're genuinely interested in the position.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with landlords, tenants, and contractors, being able to communicate clearly and professionally is key. Try role-playing common scenarios with a friend to build your confidence.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you've gone above and beyond for clients. This will demonstrate your can-do attitude and commitment to excellent service, which is crucial for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Property Manager - Office and Home Based (remote) in Kendal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in the lettings industry and any relevant qualifications, like your ARLA progress. We want to see how you fit into our team!
Show Off Your Customer Service Skills: Since customer service is key for us, don’t forget to showcase your high-level customer service experience in your application. Share specific examples of how you've gone above and beyond for clients in the past.
Be Clear and Concise: When writing your application, keep it clear and concise. Use professional language but let your personality shine through. We appreciate a can-do attitude and a positive vibe!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at H&H Group Plc
✨Know Your Stuff
Make sure you brush up on your knowledge of the lettings industry. Familiarise yourself with the key processes from marketing to property management. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role requires a high level of customer service, think of specific examples where you've gone above and beyond for clients. Be ready to discuss how you handle difficult situations and maintain professionalism under pressure.
✨Be Ready to Talk Tech
As proficiency in Microsoft programs is a must, be prepared to discuss your experience with these tools. You might even want to mention any other software you've used in property management to demonstrate your tech-savviness.
✨Demonstrate Your Team Spirit
This position requires a team player, so come equipped with examples of how you've collaborated with others in previous roles. Highlight your ability to prioritise tasks and manage time effectively while working alongside colleagues.