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- Tasks: Manage properties, conduct viewings, and liaise with contractors while delivering top-notch customer service.
- Company: Join a forward-thinking property management team in beautiful Cumbria.
- Benefits: Competitive salary, private healthcare, pension, and personal development opportunities.
- Why this job: Flexible working arrangements and a chance to grow your career in the lettings industry.
- Qualifications: Experience in property management and excellent communication skills are preferred.
- Other info: Dynamic role with travel involved, not just desk-bound.
The predicted salary is between 36000 - 60000 £ per year.
We have a vacancy in our Lettings team based in Staveley, Kendal. To apply you should have a good knowledge of the lettings industry and preferably be working towards your ARLA qualification. We will provide the resources to further your career, ensuring you are fully trained in residential property management.
You must possess a can-do attitude and a drive to deliver excellent customer service as well as being proficient in all Microsoft programs. We offer our clients bespoke asset management and therefore your role will require an all-round knowledge of the letting process from instruction through marketing & viewing, to day-to-day management. Whilst we can offer flexible arrangements, we are ideally looking for someone working on a full-time basis. This is not always a desk-bound role. Whilst you will be office-based to carry out paperwork, your role will involve travelling the area managing, viewing and visiting properties.
Some of the tasks you will be responsible for:
- Booking and liaising with contractors for maintenance issues, keeping all parties up to date.
- Conducting viewings.
- Processing property applications.
- Referencing prospective tenants.
- Conducting check-ins & check-outs.
- Dealing with deposit releases.
- Lease preparation.
- Dealing with any landlord and tenant queries.
- Arranging and carrying out property inspections with tenants and reporting to Landlords with feedback.
- Dealing with contractor invoicing.
- Assisting colleagues with administrative duties and issues and any other tasks.
You will need:
- To be a team player.
- The ability to prioritise and time manage.
- Professional communication skills both written and verbal.
- High level customer service skills and experience.
- A positive and proactive attitude.
- The ability to keep calm under pressure.
- Minimum of 1 years experience as a Property Manager or similar (preferred).
- A full clean driving licence.
H&H Land & Estates is part of H&H Group. As well as the usual benefits you would expect from a well-established, forward-thinking employer, such as a competitive salary, company pension, training and personal development and salary sacrifice schemes, we also offer an income protection policy and private healthcare. We are proud to be an employer of choice in Cumbria and our group-wide ambition, vision and values are reflected in all the areas we operate, from teamwork to client relationships.
Property Manager - Flexible Home Working in Kendal employer: H&H Group Plc
Contact Detail:
H&H Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - Flexible Home Working in Kendal
✨Tip Number 1
Get to know the lettings industry inside out! Brush up on your knowledge about property management and the specific requirements of the role. This will not only help you in interviews but also show that you're genuinely interested in the position.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with landlords, tenants, and contractors, being able to communicate clearly and professionally is key. Try role-playing common scenarios with a friend to build your confidence.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a client. This will demonstrate your can-do attitude and commitment to excellent service during interviews.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly. This way, we can keep track of your progress and ensure you’re considered for the role as soon as possible.
We think you need these skills to ace Property Manager - Flexible Home Working in Kendal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in the lettings industry and any relevant qualifications, like your ARLA progress. We want to see how you fit into our team!
Show Off Your Customer Service Skills: Since customer service is key for us, make sure to include examples of how you've delivered excellent service in previous roles. This will show us that you have the right attitude and skills for the job.
Read the Job Description Carefully: Before applying, take a good look at the job description. Make sure you understand all the requirements and responsibilities. This will help you tailor your application and show us you're serious about the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at H&H Group Plc
✨Know Your Stuff
Make sure you brush up on your knowledge of the lettings industry. Familiarise yourself with the entire letting process, from marketing to property management. This will not only show your expertise but also your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role requires a high level of customer service, prepare examples of how you've successfully handled tenant or landlord queries in the past. Highlight your ability to keep calm under pressure and maintain professionalism in challenging situations.
✨Be Ready for Practical Scenarios
Expect to discuss real-life scenarios during the interview. Think about how you would handle maintenance issues, conduct viewings, or manage tenant check-ins and check-outs. Being able to demonstrate your problem-solving skills will set you apart.
✨Demonstrate Team Spirit
As a Property Manager, you'll need to work closely with colleagues and contractors. Be prepared to talk about your experience as a team player and how you prioritise tasks while managing your time effectively. This will show that you're not just a lone wolf but someone who thrives in a collaborative environment.