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- Tasks: Manage properties, conduct viewings, and liaise with contractors while delivering top-notch customer service.
- Company: Join a forward-thinking property management team in beautiful Cumbria.
- Benefits: Competitive salary, pension, training, private healthcare, and flexible working options.
- Why this job: Gain hands-on experience in the lettings industry and develop your career with us.
- Qualifications: Experience in property management and strong communication skills are preferred.
- Other info: Enjoy a dynamic role with opportunities for personal growth and development.
The predicted salary is between 30000 - 42000 £ per year.
We have a vacancy in our Lettings team based in Staveley, Kendal. To apply you should have a good knowledge of the lettings industry and preferably be working towards your ARLA qualification. We will provide the resources to further your career, ensuring you are fully trained in residential property management.
You must possess a can-do attitude and a drive to deliver excellent customer service as well as being proficient in all Microsoft programs. We offer our clients bespoke asset management and therefore your role will require an all-round knowledge of the letting process from instruction through marketing & viewing, to day-to-day management.
Whilst we can offer flexible arrangements, we are ideally looking for someone working on a full-time basis. This is not always a desk-bound role. Whilst you will be office-based to carry out paperwork, your role will involve travelling the area managing, viewing and visiting properties.
Some of the tasks you will be responsible for:
- Booking and liaising with contractors for maintenance issues, keeping all parties up to date.
- Conducting viewings
- Processing property applications
- Referencing prospective tenants
- Conducting check-ins & check-outs
- Dealing with deposit releases
- Lease preparation
- Dealing with any landlord and tenant queries.
- Arranging and carrying out property inspections with tenants and reporting to Landlords with feedback
- Dealing with contractor invoicing
- Assisting colleagues with administrative duties and issues and any other tasks
You will need:
- To be a team player
- The ability to prioritise and time manage
- Professional communication skills both written and verbal
- High level customer service skills and experience
- A positive and proactive attitude
- The ability to keep calm under pressure
- Minimum of 1 years experience as a Property Manager or similar (preferred)
- A full clean driving licence
H&H Land & Estates is part of H&H Group. As well as the usual benefits you would expect from a well-established, forward-thinking employer, such as a competitive salary, company pension, training and personal development and salary sacrifice schemes, we also offer an income protection policy and private healthcare.
We are proud to be an employer of choice in Cumbria and our group-wide ambition, vision and values are reflected in all the areas we operate, from teamwork to client relationships.
Property Administrator (hybrid/flexible home working) in Kendal employer: H&H Group Plc
Contact Detail:
H&H Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator (hybrid/flexible home working) in Kendal
✨Tip Number 1
Get to know the lettings industry inside out! Brush up on your knowledge about property management and the specific requirements of the role. This will not only help you in interviews but also show that you're genuinely interested in the position.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with landlords, tenants, and contractors, being able to communicate clearly and professionally is key. Try role-playing common scenarios with a friend to build your confidence.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a client. This will demonstrate your can-do attitude and commitment to delivering excellent service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join our team at H&H Land & Estates.
We think you need these skills to ace Property Administrator (hybrid/flexible home working) in Kendal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Administrator role. Highlight your experience in the lettings industry and any relevant qualifications, like your ARLA progress. We want to see how you fit into our team!
Show Off Your Skills: In your application, don’t forget to showcase your customer service skills and proficiency in Microsoft programs. We’re looking for someone who can communicate professionally and keep calm under pressure, so let that shine through!
Read the Job Description: Before hitting send, take a moment to read through the job description again. Make sure you understand all the requirements and responsibilities. This will help you tailor your application and show us you’re the right fit.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. We can’t wait to hear from you!
How to prepare for a job interview at H&H Group Plc
✨Know Your Stuff
Make sure you brush up on your knowledge of the lettings industry. Familiarise yourself with the entire letting process, from marketing to property management. This will not only show your expertise but also your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role requires a high level of customer service, prepare examples of how you've successfully handled client queries or resolved issues in the past. Highlighting your proactive attitude and ability to keep calm under pressure will impress the interviewers.
✨Be Ready for Practical Scenarios
Expect questions that may involve real-life scenarios you could face in the role. Think about how you would manage property inspections or liaise with contractors. Practising these scenarios can help you articulate your thought process during the interview.
✨Dress for Success, Even if It's Hybrid
Even if the role offers flexible working, dressing smartly for the interview shows professionalism. It sets a positive tone and demonstrates that you take the opportunity seriously. Plus, it helps you feel more confident!