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- Tasks: Support our team by managing client queries and preparing policy documentation.
- Company: Join H&H Insurance Brokers, a friendly and supportive team in Cumbria.
- Benefits: Competitive salary, professional qualifications support, and clear career progression.
- Why this job: Kick-start your insurance career with hands-on experience and growth opportunities.
- Qualifications: Strong communication skills and a willingness to learn are essential.
- Other info: Flexible working environment with a focus on teamwork and development.
The predicted salary is between 28800 - 43200 £ per year.
Kick-start your broking career with H&H Insurance Brokers. We are looking for a proactive, organised and detail-focused individual to join our small team at our Kirkby Stephen Office in Cumbria as a Junior Account Handler. This role is ideal for someone starting out in the insurance industry or looking to take the next step from an administrative, customer service or junior broking role. You will provide vital support to our Account Handler, Broker and Associate Director while developing the technical skills and confidence needed to grow into a full Account Handler role.
What you will be doing:
- You will play a key part in delivering an efficient, professional and friendly service to our clients.
- Working with our team of Account Handlers to answer telephone and email queries.
- Preparing and issuing policy documentation including New Business packs, Renewals and Mid-Term Adjustments.
- Liaising with insurers and internal teams to ensure smooth policy administration and manage key timelines.
- Supporting the team with debt management and keeping files up to date.
What we are looking for:
- You don’t need years of experience - just the right attitude and willingness to learn.
- Essential: Strong communication skills and a professional telephone manner.
- Excellent attention to detail and accuracy in processing documents.
- Good organisational skills with the ability to prioritise when under pressure.
- Comfortable working with data and documentation.
- A positive, proactive and team-focused approach.
What we offer:
- A friendly, supportive team environment.
- Clear development pathways into full Account Handler and Account Executive roles.
- Support for professional qualifications (e.g., Cert CII).
- Competitive salary and benefits package.
- Flexibility and opportunities for progression within H&H Group.
Ready to grow with us? If you’re organised, motivated and ready to build a career in insurance broking, we’d love to hear from you.
Junior Account Handler employer: H&H Group Plc
Contact Detail:
H&H Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Handler
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching H&H Insurance Brokers and understanding their values and services. Tailor your responses to show how your skills align with their needs, especially your attention to detail and communication skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences and how they relate to the Junior Account Handler role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at H&H Insurance Brokers.
We think you need these skills to ace Junior Account Handler
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the insurance industry shine through. We want to see that you're excited about starting your career with us and eager to learn!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the Junior Account Handler role. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is professional yet friendly, just like the service we provide to our clients.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at H&H Group Plc
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance and the role of an Account Handler. Brush up on common terms and processes, as this will show your enthusiasm and readiness to learn.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common questions about how you would handle client queries or work within a team.
✨Demonstrate Attention to Detail
Bring along examples of your previous work that highlight your attention to detail. Whether it’s a project from school or a task from a previous job, be ready to discuss how you ensured accuracy in your work.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.