Property Manager in Durham

We have an exciting opportunity to recruit a Property Manager on a maternity cover basis. While this is a fixed-term contract, we are looking for someone who would be interested in joining the team on a permanent basis, as there is potential for the role to evolve or for future permanent openings to arise.

The successful candidate will have responsibility for the North-East and Yorkshire area of the businesses let property portfolio and associated client accounting. This is a great opportunity for an experienced Property Manager to take on a new challenge as they manage our valued Landlord client requirements and be responsible for administrative processes in relation to accounts and property management.

Whilst we can offer flexible arrangements, we are ideally looking for someone working on a full-time basis in our Durham office.

The key responsibilities of the role are:

• Acting as first point of contact and ensuring regular communication with prospective clients and existing Landlords and Tenants.
• Overseeing the letting and marketing of residential property with support, to include advice on values, legislation, requirements, referencing, viewings and documentation such as tenancy agreements and notices.
• To monitor, report and resolve where possible any maintenance issues raised by Tenants, including liaising with contractors and relevant stakeholders.
• Ensuring with support six monthly inspections of all properties, advising the Landlord of any changes or issues arising. Promptly notifying Tenants of any areas where action is required.
• Arrange inventory check-outs, liaise with all parties to negotiate a speedy and satisfactory conclusion.
• Manage the relationship with the Landlord, including reporting and accounts matters.
• Understand the local geographical area and develop a sound knowledge of property rents and values and desired presentation of properties together with a keen awareness of local competition.
• Update records and maximise the use of databases such as Reapit, Landmark and SAGE to ensure all property and Tenant details are up to date.
• Maintain a working knowledge of compliance information such as Landlord and Tenant/Tenancy Law and Anti-Money Laundering Regulations.
• Support the excellent reputation of H&H Land & Estates by providing a high level of customer service to all clients and Tenants who visit or contact the office.

Client Accounting:

• Provide support to the team in respect of the management of the let rural property portfolio.
• Effective use of Landmark, SAGE and Reapit systems for administering rural and commercial tenancies and associated demands, invoices and diary reminders.
• Preparation of regular accounts and statements for a variety of purposes in respect of managed property where required.

It is essential that the candidate is or has:

• Experienced within a client based or professional services role, or a strong willingness to learn on the job.
• Skilled in the effective use of Microsoft Office, such as Outlook, Word and Excel.
• Aware of accounting principles, procedures and reporting.
• In possession of a full clean driving licence, with access to a vehicle. The role will involve travel to properties across the region, and other H&H Land & Estates offices.
• Numerate with excellent written and verbal communication.
• An ability to build long term relationships.

It is desired but not necessarily essential that the candidate is or has:

• Experience in property management and knowledge of residential lettings legislation, or a strong willingness to learn on the job.

WHY CHOOSE H&H?

H&H Land & Estates are part of H&H Group, this role based in Durham City. As well as the usual benefits you would expect from a well-established, forward-thinking employer, such as a competitive salary, company pension, training and personal development, and salary sacrifice schemes, we also offer an income protection policy and private healthcare.

You would be joining a friendly and fun team in the Durham office. We are proud to be an employer of choice and our group wide ambition, vision and values are reflected in all the areas we operate, from teamwork to client relationships.