At a Glance
- Tasks: Lead digital projects and enhance user experiences across global brands.
- Company: Join a dynamic team at H&H Group, focused on health and wellness.
- Benefits: Flexible working, gym membership, generous leave, and discounts on products.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Be part of a global digital transformation and make a real impact.
- Qualifications: 5+ years in digital product management and strong project management skills.
The predicted salary is between 50000 - 60000 £ per year.
Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands.
We are looking for an experienced Digital Product Manager to cover a period of maternity leave within our Group Digital Marketing Technology (GDMT) team. The contract is initially for 9 months with potential to be extended to 12 months. We are also flexible on the role being full time (5 days per week) or part time (4 days per week).
GDMT is responsible for managing H&H Group's group-wide digital products, primarily our Shopify ecosystem and the marketing technologies that connect them. Our mission is to transform the global digital landscape to enhance operational efficiencies and drive shared learnings across the groups portfolio of brands, enabling us to deliver an unparalleled DTC shopping experience while continuously improving brand awareness, product education, customer retention, AOV and LTV.
This is a hands-on, cross-functional role sitting at the intersection of project management, product operations, and digital marketing technology. You will work closely with brand and market teams across the group, external agencies and our internal product squad to keep projects moving and ensure our ways of working remain robust and scalable.
Responsibilities- Lead end-to-end project management for local market migration and other digital projects.
- Own sprint planning and Jira board management, keeping the internal product and development team organised with clear priorities.
- Manage complex deployments across multiple brands and countries to maintain codebase version control and synchronisation.
- Brief external agencies on overflow design and development work, managing scope and delivery.
- Support Conversion Rate Optimisation sprint planning with the CRO project lead.
- Create clear release notes, feature documentation, and support guides for internal and market teams.
- Lead internal communications with markets, helping build and maintain a connected internal digital community.
- Run workshops with market teams to support the development of their owned digital experiences.
- Act as a digital consultant for smaller markets, providing recommendations on marketing technology, CRO, and UX best practice.
- Support content population and page building to help smaller marketing teams leverage new platform functionality.
- Coordinate testing of new functionality and support markets with local quality assurance processes.
- Assist with operational integrations including NetSuite and 3PL integrations, ensuring smooth day-to-day running.
- Ensure all internal teams adhere to established ways of working and governance standards.
- Continuously review, refine and optimise ways of working as the team and portfolio scales.
- Audit sites for compliance with data privacy regulations, accessibility standards, and general digital best practice.
- 5+ years' experience in digital product management or a closely related digital operations role.
- Strong project management skills with hands-on experience in Jira or equivalent sprint management platform.
- Solid understanding of eCommerce and DTC, ideally with direct Shopify platform experience.
- Comfortable working cross-functionally with global teams and agency stakeholders.
- Excellent written communication skills, able to produce clear documentation, release notes, and guides.
- Experience supporting or executing QA and user acceptance testing across digital products.
- A structured, process-oriented mindset with a genuine interest in improving ways of working.
- Passion for digital transformation, marketing technology, and continuous improvement.
- Experience with Klaviyo or comparable email marketing platforms.
- Familiarity with NetSuite or 3PL integration management.
- Knowledge of accessibility standards and data privacy regulations (GDPR and regional equivalents).
- Experience working within a global, multi-brand group environment.
- Background in or exposure to CRO methodologies and customer journey optimisation.
The opportunity to work on a genuinely global digital transformation programme across an exciting portfolio of brands. A collaborative and supportive team culture with a strong focus on shared learnings and continuous improvement. Opportunity to grow within a dynamic and innovative team.
H&G Group offers flexible, hybrid working. Our current Office days are Tuesday, Wednesday and Thursday.
Class Pass Gym Membership (28 credits per month), 25 Annual Leave days per year + 4 H&H Days + 1 work Birthday (after 1 year), 40% discount for UK Brands, Pension, Health Insurance, Life Insurance, Dog-friendly office, Coffee shop within the building.
H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all.
We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.
If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today!
Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.
Digital Product Manager in London employer: H&H Group | B CorpTM
At Health & Happiness Group, we pride ourselves on being an exceptional employer, offering a collaborative and innovative work culture that prioritises employee growth and well-being. With flexible working options, generous leave policies, and a commitment to diversity and inclusion, our team members are empowered to thrive in their careers while contributing to meaningful global initiatives in health and wellness.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and values, especially around health and happiness, so you can show how you align with their goals during your chat.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience in digital product management and how it relates to their needs. Keep it concise but impactful, highlighting your project management skills and eCommerce knowledge.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
We think you need these skills to ace Digital Product Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in digital product management. We want to see how your skills align with our mission at H&H Group, so don’t hold back on showcasing relevant projects!
Show Off Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear and concise. Use bullet points where necessary and keep it professional yet engaging – we love a bit of personality!
Highlight Your Project Management Experience:We’re looking for someone with strong project management skills, so be sure to detail your experience with tools like Jira. Share specific examples of how you’ve led projects or managed teams to success in the past.
Apply Through Our Website:Don’t forget to submit your application through our online portal! It’s the quickest way for us to receive your details, and we’re eager to hear from you. Remember, we move fast, so get your application in soon!
How to prepare for a job interview at H&H Group | B CorpTM
✨Know Your Digital Landscape
Before the interview, dive deep into the company's digital products and their Shopify ecosystem. Familiarise yourself with their current marketing technologies and how they enhance customer experiences. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Master Project Management Tools
Since the role involves managing projects using Jira or similar platforms, brush up on your project management skills. Be ready to discuss your experience with sprint planning and how you've successfully managed complex deployments in the past. Bring examples that highlight your organisational skills.
✨Communicate Clearly
Excellent written communication is key for this role. Prepare to showcase your ability to create clear documentation and release notes. You might even want to bring a sample of your previous work to demonstrate your writing style and clarity.
✨Show Your Passion for Improvement
The company values continuous improvement and digital transformation. Be prepared to discuss your experiences with CRO methodologies and how you've optimised customer journeys in previous roles. Share specific examples of how you've contributed to enhancing operational efficiencies.
