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- Tasks: Lead ecommerce growth strategies and manage key retail accounts for a global nutrition company.
- Company: Join Health & Happiness Group, a recognised 'Great Place to Work' with a vibrant culture.
- Benefits: Enjoy hybrid working, gym membership, 30 days leave, and a dog-friendly office.
- Why this job: Make a real impact in the pet and wellness industry while driving brand growth.
- Qualifications: 7 years of commercial experience in retail or ecommerce, preferably in pet or FMCG sectors.
- Other info: Collaborative environment with excellent career development opportunities.
The predicted salary is between 43200 - 72000 £ per year.
About Health & Happiness Group
Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments – Baby, Adult and Pet Nutrition and Care – supporting whole-family health and happiness across 8 international brands.
Your role within the team:
We’re looking for a commercially driven Senior Manager, Ecommerce, Retail to lead our growth across key offline and online retail channels (excluding Amazon and DTC). This role will be responsible for developing and executing channel strategies that drive sustainable revenue, profitability, and brand growth. The ideal candidate is a hands-on commercial leader with strong account management experience, capable of balancing strategic thinking with day-to-day execution. You should bring a solid understanding of retail dynamics, ecommerce pure players, ideally within the pet, FMCG, or supplement categories.
Key Responsibilities:
- Commercial Ownership
- Own the P&L and deliver revenue and profit targets across ecommerce (excluding Amazon and DTC), retail.
- Build and execute joint business plans with key customers to maximise growth and profitability.
- Identify and secure new commercial opportunities across emerging ecommerce.
- Account Management
- Manage relationships with key UK and PAN EU retail and ecommerce accounts, ensuring excellent customer engagement and execution.
- Negotiate annual terms, promotional calendars, and in-store/online activations.
- Drive optimal product assortment, pricing, and visibility across channels.
- Ecommerce Strategy
- Partner with online retail customers and pure players to optimise content, promotions, and conversion performance.
- Collaborate with marketing to drive visibility and traffic through effective media and trade marketing initiatives.
- Planning and Reporting
- Lead monthly performance reviews, forecasting, and annual planning cycles.
- Use data and insights to track performance, identify risks/opportunities, and build corrective action plans.
- Cross-Functional Collaboration
- Work closely with marketing, supply chain, and finance to ensure flawless execution and customer satisfaction.
- Serve as the commercial voice of the customer within the organisation.
Desired Skills and Experience:
- 7 years of commercial experience across retail, ecommerce.
- Proven success managing major retail or online accounts (pet, FMCG, or supplements preferred).
- Strong commercial acumen with P&L management experience.
- Experience launching and scaling brands through retail and international channels.
- Demonstrated success in a hands-on, fast-paced environment.
- Hands-on operator: comfortable managing the details as well as the big picture.
- Commercially astute: strong negotiation and financial management skills.
- Analytical mindset: able to interpret data and translate insights into action.
- Collaborative and influential: works effectively across teams and with external partners.
- Results-oriented: highly accountable, focused on delivering targets.
- Pet industry experience (or a strong interest in it) is a major plus.
- Excellent communication and collaboration skills.
- Fluent in any other languages is a plus.
- Familiarity with e-commerce and understanding of consumer behaviour on online marketplaces.
- Creative thinker with a passion for pets and wellness.
- Excellent problem-solving and decision-making skills – seeks to solve problems and bring recommendations rather than just reporting on issues or challenges.
- Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent results in a fast-growth environment.
- Highly organized and disciplined with strong attention to detail.
- Collaborative - proven collaborative leadership style and a team player.
- Strong written, verbal and listening communication skills.
- Excelling at operating in a fast paced & entrepreneurial environment.
- Ability to work in a cross-functional matrix environment.
Benefits:
- Hybrid working with 3 days a week in the office.
- Gym Membership (28 credits per month).
- On-site Gym.
- 30 Annual Leave days per year.
- 40% discount for UK Brands.
- Pension.
- Health Insurance.
- Life Insurance.
- Private Dental Insurance.
- Dog-friendly office.
- Coffee shop within the building.
- Complimentary office drinks on Thursday evenings.
H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals.
If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today!
Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.
Senior Manager, Ecommerce, Retail in Hammersmith employer: H&H Group | B CorpTM
Contact Detail:
H&H Group | B CorpTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Ecommerce, Retail in Hammersmith
✨Tip Number 1
Network like a pro! Reach out to your connections in the ecommerce and retail space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their ecommerce strategies and think about how you can contribute to their growth. Bring fresh ideas to the table that align with their vision of health and happiness.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific results you've delivered in previous roles. Use metrics to highlight your success in managing P&L and driving revenue growth in ecommerce and retail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Health & Happiness Group.
We think you need these skills to ace Senior Manager, Ecommerce, Retail in Hammersmith
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Manager, Ecommerce, Retail role. Highlight your relevant experience in ecommerce and retail, especially any achievements that demonstrate your commercial acumen and account management skills.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven growth in previous positions and how your hands-on approach aligns with our fast-paced environment.
Showcase Your Analytical Skills: We love data-driven decision-making! In your application, mention instances where you've used data to identify opportunities or solve problems. This will show us you have the analytical mindset we’re looking for.
Apply Through Our Website: Don’t forget to apply through our online portal! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at H&H Group | B CorpTM
✨Know Your Numbers
Make sure you’re familiar with key metrics related to P&L management and revenue targets. Be ready to discuss how you've successfully driven growth in previous roles, especially in ecommerce or retail settings.
✨Showcase Your Account Management Skills
Prepare examples of how you've managed relationships with major retail or online accounts. Highlight your negotiation skills and any successful joint business plans you've executed to maximise profitability.
✨Understand the Market Dynamics
Research the pet, FMCG, or supplement categories thoroughly. Be prepared to discuss current trends and how they impact ecommerce strategies. This will show your analytical mindset and ability to translate insights into actionable plans.
✨Collaborate and Communicate
Demonstrate your collaborative approach by sharing experiences where you worked cross-functionally. Highlight your communication skills and how you’ve effectively engaged with marketing, supply chain, and finance teams to achieve common goals.
