Digital Executive (e-commerce) in Hammersmith

A bit about H&H Group: Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands.

On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through purpose led careers. We are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.

Your role within the team:

We're looking for a Digital Executive to join our team and support our global digital transformation efforts. This role will be key in driving change management, educating local market teams, and ensuring smooth adoption of our digital ecosystem strategy. You will play a hands-on role in supporting content and data migration, Shopify admin tasks, documentation, governance, and internal communication, as well as managing small digital projects.

Key Responsibilities:

• Change Management & Education: Support the rollout of our global digital ecosystem strategy across markets. Create user-friendly training materials, guides, and documentation on new digital tools and processes. Maintain and update our Global Digital Wiki with best practices, training resources, and governance guidelines. Assist in internal communications, keeping teams informed on new features, platform updates, and roadmap developments.
• Content & Data Support: Assist with content and data migration across platforms. Support product and other content page population to ensure consistency and accuracy.
• Shopify Admin & Digital Operations: Manage Shopify admin settings to support local markets. Act as a point of contact for troubleshooting and triaging issues before escalating to technical teams.
• Governance & Best Practice: Ensure local markets follow digital best practice, governance frameworks, and compliance guidelines. Work closely with digital and technical teams to monitor and maintain high digital standards across all touchpoints.
• Project Support & Coordination: Take ownership of small digital projects, managing timelines, stakeholders, and deliverables. Track and report on project progress, identifying areas for optimisation and improvement.

Who You are:

• 1-3 years of experience in digital marketing (CRM/Consumer centric approach), e-commerce, or digital transformation.
• Experience with Shopify (or similar e-commerce platforms) is a plus.
• Strong communication skills, with the ability to educate and support stakeholders.
• Detail-oriented with strong organisational and project management skills.
• Ability to work in a fast-paced, global environment with multiple stakeholders.
• Passion for digital transformation, marketing technology, and continuous improvement.

Why Join Us:

• Be part of a global digital transformation journey.
• Work with seven leading brands across international markets.
• Gain hands-on experience across CMS, CRM, and other Marketing Technologies.
• Develop skills in product management, project management, and digital operations.
• Opportunity to grow within a dynamic and innovative team.

Benefits:

• H&H Group offers flexible, hybrid working with three days based in the Hammersmith Office and two days from home.
• Class Pass Gym Membership (28 credits per month).
• 30 Annual Leave days per year.
• Subsidised coffee shop within the building.
• 40% discount for UK Brands.
• Health Insurance.
• Life Insurance.
• Private Dental Insurance.
• Complimentary office drinks on Thursday evenings.
• Dog-friendly office.

H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.

If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.