At a Glance
- Tasks: Lead innovative retail display projects from concept to delivery across Europe.
- Company: Join a global FMCG leader with a focus on creativity and quality.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a chance to work in a hybrid environment.
- Why this job: Make a real impact in the retail industry while collaborating with diverse teams.
- Qualifications: Experience in project management within POSM and strong organisational skills.
The predicted salary is between 50000 - 65000 £ per year.
Purpose of the Job
This role is working with one of our key Global FMCG clients and leading the end-to-end delivery of strategic and innovative, permanent retail display projects across Europe - ensuring seamless execution from client brief through concept, design, production, and final delivery with a focus on innovation, quality, and efficiency. You will own and drive client-focused project management for Permanent Point of Sale Material (POSM) initiatives, ensuring delivery from initial brief to in-store execution. You will need to collaborate with internal teams, suppliers, and clients to deliver projects on time, within budget, and to agreed quality and service standards. A strong understanding of retail environments, design, and manufacturing processes is essential. You would operate on a blended basis between the local HH Global office, client/vendor site(s) and home as necessary.
Key Responsibilities
- Adhere to all client contractual, commercial, and operational processes, aligning projects with client sourcing strategies and program plans.
- Review and validate client briefs with internal stakeholders to ensure clarity, completeness, and feasibility - collaborate with cross-functional teams (Client Engagement, Design, Technical Buyers, Quality, Installation) to deliver project objectives.
- Act as the primary point of contact for clients, suppliers, and internal teams, ensuring timely approvals and information flow.
- Manage all project activities in line with agreed rate cards and critical paths - define and agree timelines and milestones, including for RFQs outside standard processes.
- Establish and monitor critical paths with all stakeholders, ensuring alignment with client KPIs.
- Take project ownership from Design and Technical Buying teams and lead execution.
- Ensure all documentation complies with HH Global standards and is issued accurately to all stakeholders.
- Oversee technical and quality aspects, working with Technical Buyers, QC teams, and suppliers to ensure compliance and production sign-off.
- Manage change requests, communicating implications clearly to clients and suppliers.
- Quality Management - Ensure quality control processes are embedded within timelines and properly executed and documented.
- Logistics & Freight - Coordinate logistics with suppliers and partners, ensuring on-time delivery and correct documentation (including Incoterms).
- Warehousing - Coordinate stock movements and provide timely updates to warehouse teams.
- Installation - Define installation scope, manage vendors, issue POs, and track progress through to completion.
- Post Project - Conduct reviews to drive continuous improvement, close project documentation and ensure accurate, timely invoicing in line with contracts.
Knowledge, Skills + Experience
- Proven experience in project management within POSM, retail display, or FMCG environments and a solid understanding of 3D design and/or production processes.
- Highly organized with strong attention to detail - capable of managing multiple projects across European markets.
- Experience acting as the primary point of contact for clients, suppliers, and internal teams, ensuring timely approvals and information flow.
- Ability to build strong client relationships and engage effectively at senior levels - excellent stakeholder management and interpersonal skills.
- Confident in challenging requirements constructively and influencing decisions.
- Creative problem-solving and “out-of-the-box” thinking.
- Some flexibility is required around travel and adapted working hours as required.
- Strong written and verbal communication skills.
- Excellent English language and additional European languages are an advantage.
Essential Criteria
- Proven experience in project management within POSM and retail display environments and a solid understanding of 3D design and/or production processes.
- Highly organized with strong attention to detail.
- Capability and evidence of managing multiple projects across European markets.
- Experience acting as the primary point of contact for clients, suppliers, and internal teams, ensuring timely approvals and information flow.
Senior Project Manager (Retail POSM), Manchester or UK Other employer: HH Global
At HH Global, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Manchester office provides a unique opportunity to work with leading global FMCG clients on exciting retail display projects, while our commitment to employee growth ensures you will have access to continuous development and career advancement. With a focus on quality, efficiency, and a supportive team environment, we empower our employees to thrive in their roles and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager (Retail POSM), Manchester or UK Other
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like HH Global, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like HH Global!
We think you need these skills to ace Senior Project Manager (Retail POSM), Manchester or UK Other
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at HH Global, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at HH Global and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show HH Global that you’re ready to jump in and contribute right away!
How to prepare for a job interview at HH Global
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
