Strategic Sourcing Manager (Digital Retail Displays), UK | Europe | USA in London

Who We Are

HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas.

Purpose of the Job

This role is responsible for implementing and driving the vision and strategy of Strategic Sourcing for Digital Solutions as part of our global sourcing policy. It is accountable for the relevant Digital sourcing activities globally as we expand our reach, providing thought leadership around supply chain strategies, building strong relationships, sourcing and research into new suppliers.

You will need a proven track record in sourcing Digital Solutions including Digital point of sale materials (POSM) and retail hardware with integration into the retail environment - including permanent displays, software, content management, installation and maintenance programs. An understanding of Digital Solutions and innovation along with knowing how to gain market intelligence is paramount.

You will display a blend of strategic sourcing expertise and technical understanding of Digital Solutions to manage the dependencies between Strategic Sourcing and relevant stakeholders ensuring effective supplier engagement and involvement of appropriate parties as part of project implementations.

Key Responsibilities

• Lead the Digital Solutions category sourcing strategy globally.
• Manage the full onboarding process for new suppliers via the Vendor Support team.
• Ensure all suppliers have updated contracts signed (without exception).
• Ensure all supplier data is complete and correct on HH Global supplier platforms and systems.
• Liaise with Digital and compliance colleagues to ensure consistent Quality Assurance globally for hardware specifications, quality standards, testing and compliance ensuring all suppliers sign up to and adhere to the requirements.
• Liaise with Digital and Installation colleagues to establish standard way of working for digital installation and maintenance ensuring all suppliers sign up to and adhere to the requirements.
• Support Technical Buying with shortlisting appropriate Digital suppliers for project, RFQ and client requirements.
• Possess a well-informed assessment of Digital supplier capabilities by clients to support achievement of client broad commercial objectives.
• Build strong senior level relationships with the supply base.
• Facilitate information sessions to inform colleagues and client teams of Digital supplier capabilities.
• Understand all relevant client accounts and work with Digital team colleagues, Technical Buying Managers, HH Global account teams and clients where required, to develop and deliver the best-in-class Digital vendor solutions.
• Drive the best practice vendor selection and procurement process across all HH Global account teams, working in collaboration with the Technical Buying Managers.
• Handle non-conformances relating to Contracts when escalated to this team, ensuring communication with the supplier, correct documentation is raised, appropriate corrective actions have been taken.
• Ensure the accuracy of information for all relevant supplier data.
• Utilize reports using the BI tool and any systems available to Strategic Sourcing as required.
• Onboard new suppliers and migrate existing suppliers to full commercial terms.
• Responsible for delivery of team contribution and other financial KPIs.

Strategic Sourcing Service Delivery

• Deliver insight into global and regional sourcing benefits and watch-outs to help scope the future strategy for the category.
• Act as the Sourcing subject matter expert for the category.
• Participate in client meetings as required to represent Sourcing.
• Review and revise the strategic approach to the category to support the delivery of a best-in-class Digital solution sourcing solution for HH Global and our clients through leveraging your network of industry contacts within the region.

Knowledge, Skills + Experience

• Ideally gained CIPS Level 4 or above or hold a recognized professional procurement qualification.
• Be experienced and proven in sourcing Digital solutions including digital POSM and retail hardware with integration into the retail environment including permanent displays, software, content management, installation and maintenance programs.
• Demonstrable knowledge of how innovation shapes the category.
• Conversant with supply chain analysis and dynamics for the Digital solutions category.
• Ability to shape and influence the supply base within the market.
• Ability to build credible high-level relationships.
• Excellent communication skills in spoken and written English.
• Ability to pull together information from various sources and present in a clear format, applying relevant procurement tools and techniques.
• Ability to constructively challenge client facing teams regarding their requirements where appropriate and possess the influencing skills to have an impact at senior level.
• Strong attention to detail and excellent organizational skills are a must as is the ability to handle and prioritize multiple pulls on time.

We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to HR.EMEA@hhglobal.com.

Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and/or CIFAS checks.