At a Glance
- Tasks: Manage international healthcare client accounts and oversee project delivery.
- Company: Join a leading healthcare client services team in London.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and problem-solving.
- Why this job: Be part of impactful healthcare projects and build strong client relationships.
- Qualifications: Degree in life sciences, business, or marketing; experience in a marketing agency preferred.
The predicted salary is between 36000 - 44000 £ per year.
This role is to join a large healthcare client services team, supporting the Account Manager, Senior Account Manager and Account Director, plus the wider client services team in the day-to-day management of a portfolio of international healthcare clients. As a Senior Account Executive, you will be responsible for quoting and owning medium complexity projects and running day to day contact with clients. You will be working with internal HH Global teams too, responsible for running a broad spectrum of clients' project requirements and working closely with the wider client services team owning projects. Your role will ensure projects are completed on time and on budget, to the highest quality, and managing administrative and organisational project work. This role operates on a blended basis between the local HH Global office (London), client / vendor site(s) and home as necessary.
Key responsibilities
- Day to day client account and project management
- Ability to take client briefs and understand client feedback
- Be able to communicate that feedback clearly to various internal teams.
- Work with creative and content studios to deliver client work
- Responsible, with the relevant Account Manager, for implementation of client projects and campaigns
- Managing budgets, Purchase Orders and campaigns within time and budget
- Creating and maintaining contact reports and client liaison
- Develop and maintain excellent client and internal relationships
- Administration support to the account team on project management platform (Screen Dragon/Workfront), our Work in Progress reporting and financial ordering system, Hub
- Identify key milestones for each project, having agreed them with client
- Liaising with in house teams and external vendors
- Building timing schedules and working with colleagues to agree project plans aligned to those times
- Communicating changes to client and internally to HH Global teams
- Managing scope of work changes and informing client of any budget implications
- Ensuring project always remains in scope, on time and within budget
- Maintaining regular and effective communication with management team
Knowledge, skills + experience
- Understanding of ABPI guidelines preferable but training can be given
- Client focused with excellent client facing skills
- Experience in a marketing or creative agency, ideally in a medical communications agency
- Adept at building great relationships, both internally + with clients
- A skilled problem solver with an eye for detail
- Passionate about branding, brand communications and developing the best-in-class campaigns
- Good organisational, planning and execution skills
- Excellent written and verbal communication skills including good listening skills
- Support our client team's move from supplier to Trusted Advisor by building trust through honesty, transparency and knowledge of our client's product and therapy area
- Educated to degree standard preferably in life sciences / business / marketing
Senior Account Executive (Healthcare), London employer: HH Global
Join a vibrant and innovative marketing team in Milton Keynes, where creativity and collaboration drive our unique approach to engaging customers in the gaming and entertainment sector. As a Creative Project Manager, you'll benefit from a supportive work culture that values your input and fosters professional growth, while enjoying the excitement of working on bold campaigns that shape memorable experiences. With flexible onsite requirements and opportunities to influence creative processes, this role offers a rewarding environment for those passionate about delivering exceptional projects.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Executive (Healthcare), London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like HH Global.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at HH Global.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like HH Global, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Senior Account Executive (Healthcare), London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at HH Global.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at HH Global.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to HH Global. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at HH Global. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at HH Global
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research HH Global’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
