Purpose of the job We are looking for a commercially astute and creatively driven Account Director to lead creative and content brief responses across a portfolio of retail and FMCG brands. This role acts as the bridge between client marketing teams and creative delivery, ensuring every brief is transformed into compelling, insight-led and execution-ready output across channels. You'll lead the interpretation and response to creative briefs, ensuring outputs are strategically grounded, channel-relevant and commercially effective - acting as a trusted client partner while enabling high-quality creative delivery at scale. This role operates on a blended basis between the local HH Global office and home. Key responsibilities Own end-to-end briefing process Translate client objectives into inspiring briefs Lead integrated campaign responses across channels Provide strategic oversight of creative output Build strong senior client relationships Oversee delivery across multiple workstreams Lead cross-functional teams Ensure commercial alignment and identify growth opportunities Knowledge, skills + experience Extensive experience in Account Management or Account Direction within a creative agency Proven ability to lead creative responses to briefs Experience working with retail / FMCG brands on predominantly BTL campaigns and assets Strong understanding of multi-channel content Excellent stakeholder management skills Strong organizational and leadership capability What success looks like High-quality creative output Strong client relationships Efficient content delivery models Continuous improvement in briefing and execution quality Essential criteria Extensive experience in Account Management or Account Direction within a Creative Agency / Studio based environment Proven Client Engagement skills Experience working with retail / FMCG brands Strong understanding of multi-channel content #LI-PL1 #LI-Hybrid
Creative Account Director (FMCG / Retail / BTL), London employer: HH Global
At HH Global, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that values diversity. Located in the heart of Europe, our team enjoys the unique advantage of working on impactful retail projects while being part of a global network that champions creativity and excellence.
