At a Glance
- Tasks: Lead transformation programs and drive change for a key retail client.
- Company: Join HH Global, a leader in retail marketing activation.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and sustainability.
- Why this job: Make a real impact by transforming client relationships and driving business growth.
- Qualifications: Experience in retail marketing and strong client relationship management skills.
The predicted salary is between 70000 - 90000 £ per year.
Purpose of the Job
You will be responsible for leading a client specific transformation program within HH Global. This will include identifying and driving change proactively both internally and within senior client stakeholders, ensuring everyone is aligned to a shared vision and strategic roadmap. Reporting into the Global Account Director, and working collaboratively with the BAU regional account team, this role will set the vision and lead the way in delivering a best-in-class operating program that unlocks value, provides client satisfaction and drives business growth across retail marketing activation channels.
As the owner of the transformation activities within this key client you will immerse yourself in our client's marketing communities to ensure understanding and alignment to their overall vision. You will work in collaboration with the internal BAU teams and coordinating with the wider HH Global support teams to take both client and internal teams on a program of change, documenting progress and identifying future opportunities. Our client is looking for change, and the right attitude, approach and expertise will be critical to gaining trust and leading this change.
You'll need a background in Retail Marketing Activation and a proven track record for strategic planning, client stakeholder engagement and change management. You will be a strong strategic thinker with the ability to question the norm and challenge the status quo, building collateral to gain the necessary support. This role can be based on a blended basis from any of our UK offices.
Key Responsibilities
- Create a partnership relationship and sense of community with client stakeholders
- Responsibility for the global transformation program to be undertaken with our client, balancing the different levels of maturity and pace-requirements within each market
- Work collaboratively with the BAU and internal support teams to create and deliver against a client transformation roadmap
- Identify opportunities and implement initiatives / technology that improve process efficiency and drive increased revenue opportunities
- Provide program delivery governance, expertise and reporting as part of the client engagement team ensuring we are delivering to the requirements of our client contracts
- Develop and deliver a suitable communication plan to ensure we share success across stakeholders on a global scale
- Drive the client sustainability and innovation agenda, working with key SMEs within the business to ensure we are leading the way across each market
Knowledge, Skills + Experience
- Substantial experience managing client relationships across marketing and procurement
- Proven and extensive client experience within the Retail industry
- In-depth operational experience delivering services to clients
- Strong experience in Marketing Activation, ideally within Print, Point of Sale Materials (POSM) + Permanent display
- Significant experience of working with multinational stakeholder groups
- Experience of development and delivery within multiple markets
- Demonstrable experience of developing and delivering results driven transformational change programs
- Can identify business issues and develop risk mitigation strategies
- Strong presentation skills, ability to present convincingly to a senior audience
- Excellent analysis and critical thinking skills
- Committed to quality, continuous improvement and operational excellence
- Strong interpersonal skills, able to develop relationships with clients and colleagues
- Organized, effective under pressure and able to consistently deliver
- Demonstrate strength numerically, financially and commercially
- Attention to detail, an eye for accuracy and a passion for punctuality
Client Account Growth / Transformation Director (Retail Point of Sale Materials), UK in London employer: HH Global
HH Global is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to lead transformative change within the retail marketing sector. With a strong focus on professional development and sustainability, our team enjoys a supportive environment that encourages strategic thinking and creativity, all while working from any of our UK offices. Join us to be part of a dynamic team that values client relationships and drives meaningful impact across diverse markets.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Growth / Transformation Director (Retail Point of Sale Materials), UK in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail marketing space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience in client relationships and transformation programs. Share specific examples of how you've driven change and improved processes in previous roles.
✨Tip Number 3
Prepare for those tricky questions! Think about how you can demonstrate your strategic thinking and problem-solving skills. Be ready to discuss how you've challenged the status quo and what innovative solutions you've implemented in past projects.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Make sure to tailor your application to reflect your understanding of our vision and how you can contribute to our transformation goals. Let’s make it happen together!
We think you need these skills to ace Client Account Growth / Transformation Director (Retail Point of Sale Materials), UK in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Account Growth / Transformation Director. Highlight your experience in retail marketing activation and change management, as these are key for us. Use specific examples that showcase your strategic thinking and client engagement skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background aligns with our vision. Be sure to mention any relevant transformation programs you've led and how you’ve driven change in previous roles.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your impact! Use metrics and specific outcomes to demonstrate how you’ve improved processes or driven revenue growth in past positions. This will help us understand the value you can bring to our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community!
How to prepare for a job interview at HH Global
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the client’s business and their specific needs. Familiarise yourself with their marketing strategies, recent campaigns, and any challenges they might be facing. This will not only show your genuine interest but also help you tailor your responses to demonstrate how you can lead their transformation program effectively.
✨Showcase Your Change Management Skills
Prepare examples from your past experiences where you've successfully managed change within a client or organisation. Highlight your strategic planning abilities and how you’ve engaged stakeholders at various levels. Be ready to discuss how you can apply these skills to drive transformation for the client in question.
✨Communicate Clearly and Confidently
Since this role involves presenting to senior audiences, practice articulating your thoughts clearly and confidently. Use concise language and avoid jargon unless necessary. Consider preparing a brief presentation or outline of your vision for the client’s transformation roadmap to showcase your communication skills during the interview.
✨Demonstrate Your Collaborative Spirit
This position requires working closely with both internal teams and client stakeholders. Be prepared to discuss how you’ve fostered collaboration in previous roles. Share specific instances where you’ve built partnerships and created a sense of community among diverse groups, as this will be crucial for driving successful outcomes in this role.
