At a Glance
- Tasks: Manage and coordinate exciting retail media projects for top clients.
- Company: Join a dynamic team at a leading digital media company.
- Benefits: Flexible working, competitive pay, and opportunities for growth.
- Other info: Hybrid work model with a focus on collaboration and creativity.
- Why this job: Be at the forefront of digital innovation in retail media.
- Qualifications: Experience in client service or project coordination is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Purpose of the job
The Account Manager is responsible for the delivery, coordination, and ongoing monitoring of retail media and digital solutions for our retail client(s), to include all fixtures, hardware and media. Working closely with internal teams, partners, and client stakeholders, you will ensure activity across Retail Media Networks (RMN), CMS platforms, and digital in-store media is executed accurately, efficiently, and in line with agreed plans. The position is focused on operational excellence, strong client service, and performance tracking, ensuring projects are delivered to specification and continuously monitored against agreed KPIs and SLAs. This role operates on a blended basis between the local HH Global office, client/vendor site(s) and home as necessary. The client is based in the Leeds area, and so you need to be able to readily access that location.
Key responsibilities
- Campaign Delivery + Coordination
- Manage the end-to-end delivery of approved projects across retail media, CMS platforms, and digital in-store media.
- Working closely with the client Media Teams ensuring accurate execution of projects and campaigns.
- Coordinate with internal teams, client stakeholders and external vendors to deliver activity on time, to specification, and within agreed processes.
- Client Service + Communication
- Provide clear and consistent updates to clients on campaign status, delivery progress, and performance.
- Act as a reliable day-to-day contact for operational queries and manage expectations around timelines, deliverables, and processes.
- Commercial + Operational Management
- Support budget tracking and cost control, including purchase orders and invoicing requirements.
- Maintain accurate records across all projects, including financial and delivery documentation.
- Monitoring + Performance Management
- Monitor live campaigns across Retail Media Networks and digital touchpoints, ensuring activity is running as planned.
- Track key delivery and performance metrics, escalating issues where performance deviates from expectations.
- CMS + Digital Platform Management
- Manage day-to-day tasks within CMS platforms, including monitoring of content uploads, scheduling, amends, and governance.
- Ensure all digital content is correctly deployed, version controlled and aligned to campaign timelines.
- Work with technology and media teams to troubleshoot delivery issues quickly and efficiently as well as supporting the ongoing maintenance of digital in-store media activity.
- Reporting + Data Support
- Produce and maintain regular reporting on campaign delivery and performance.
- Ensure all reporting is accurate, consistent, and aligned to client requirements.
Knowledge, skills + experience
- Experience in a client service, project coordination, or account management role.
- Exposure to retail media, digital media, eCommerce, or marketing operations environments.
- Understanding of CMS tools or digital content workflows.
- Strong organizational skills with the ability to manage multiple delivery workstreams.
- High attention to detail, particularly in execution, tracking, and reporting.
- Ability to work within structured processes and follow defined workflows.
- Exposure to Retail Media Networks or digital in-store media environments.
- Experience in retail fixture design and development.
- Experience supporting campaign monitoring or performance reporting.
- Interest in shopper behavior and retail environments.
- Confident communication skills with both internal teams and clients.
Account Manager (In Store Digital Media), Wakefield / Leeds or local employer: HH Global
At HH Global, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that values diversity. Located in the heart of Europe, our team enjoys the unique advantage of working on impactful retail projects while being part of a global network that champions creativity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (In Store Digital Media), Wakefield / Leeds or local
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for HH Global and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like HH Global are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with HH Global on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at HH Global. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Account Manager (In Store Digital Media), Wakefield / Leeds or local
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit HH Global. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of HH Global:Show us that you’ve done your homework! In your application, briefly mention what you admire about HH Global’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at HH Global
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at HH Global will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At HH Global, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
