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For Companies At a Glance
- Tasks: Manage client relationships and deliver innovative branded merchandise and print solutions.
- Company: Join HH Global, a leader in tech-enabled creative production and procurement.
- Benefits: Flexible home location, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on sustainability and innovation.
- Why this job: Be part of a dynamic team that amplifies marketing campaigns with cutting-edge solutions.
- Qualifications: Experience in client service management and branded merchandise or print.
The predicted salary is between 35000 - 45000 £ per year.
Who We Are
HH Global is the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people.
Purpose of the Job
Our Account Managers are responsible for managing and delivering solutions for our clients through close work with internal teams and local partners. You will need experience of working with clients and delivering ongoing solutions to resolve their challenges – taking ownership of various relationships and developing them further. The areas of spend under management with this Beverage client are Branded Merchandise and Print. This role operates on a blended basis between the client/vendor site(s) and home as necessary. Home location is flexible for this role, as long as you can get to the client site in London on a weekly basis.
Key Responsibilities
- Take briefs from the client including full specification details and deadline dates and manage project delivery from start to finish, suggesting alternative options and innovation where possible – own the process.
- Provide technical input and advice on projects as required, briefing suppliers on precise client requirements and delivering exceptional levels of customer service.
- Monitor projects to ensure they are delivered to specification and on time while implementing new methods and procedures as required – collaborate across multiple teams and utilize HH Global’s full-service offering.
- Deliver contractual requirements, prepare presentations and complete necessary account administration and reporting while keeping accurate records.
- Agree and manage budgets and P+Ls, ensuring profit is maximized through analysis of performance.
- Deliver services to meet and exceed contracted SLAs while ensuring compliance with regulatory and company policies.
Knowledge, Skills + Experience
- Client service management experience, including time spent working on client site(s), developing and maintaining client relationships across multiple vendors against agreed SLAs + KPIs.
- Experience in Branded Merchandise / Promotional Items and Print.
- Commercial bias/understanding and the ability to manage multiple projects simultaneously through time management + prioritization skills.
- Project Management mindset – process driven with a focus on sales and business development.
- Experience in troubleshooting unexpected project issues and implementing preventative measures.
- Excellent communication skills (verbal, written, presentation), with clarity of expression and the ability to present to and influence various stakeholder groups at all levels of seniority.
We thank all applicants for their interest in a career with us. HH Global are an equal‑opportunity employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability.
Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include employment history, right to work, identity, professional qualifications, criminal record, sanction file and/or CIFAS checks.
Account Manager (Branded Merchandise + Print), UK in Hampshire employer: HH Global
Contact Detail:
HH Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Branded Merchandise + Print), UK in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their needs, especially in managing client relationships and delivering solutions.
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific examples of how you've successfully managed multiple projects and resolved unexpected issues in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at HH Global.
We think you need these skills to ace Account Manager (Branded Merchandise + Print), UK in Hampshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in client service management, especially in Branded Merchandise and Print, to show us you’re the perfect fit!
Showcase Your Project Management Skills: We want to see how you manage multiple projects simultaneously. Share specific examples of how you've taken ownership of projects and delivered solutions that exceeded client expectations.
Communicate Clearly: Your written communication skills are key! Use clear and concise language in your application. We love a good presentation, so if you can, include examples of your work that demonstrate your ability to influence stakeholders.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at HH Global
✨Know Your Client Inside Out
Before the interview, do your homework on the company and their clients. Understand their needs, especially in branded merchandise and print. This will help you tailor your responses and show that you're genuinely interested in how you can add value.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've managed projects from start to finish. Highlight your ability to meet deadlines, manage budgets, and deliver exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Prepare for Technical Questions
Since the role requires technical input, brush up on relevant industry knowledge. Be prepared to discuss materials, production processes, and any innovative solutions you've implemented in past roles. This will demonstrate your expertise and confidence.
✨Practice Your Communication Skills
As an Account Manager, clear communication is key. Practice articulating your thoughts clearly and concisely. You might even want to rehearse a mock presentation to showcase your ability to influence stakeholders at various levels.