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For Companies At a Glance
- Tasks: Manage client relationships and deliver innovative branded merchandise and print solutions.
- Company: Join HH Global, a leader in tech-enabled creative production and procurement.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities and a supportive team culture.
- Why this job: Make an impact by amplifying marketing campaigns with cutting-edge solutions.
- Qualifications: Experience in client service management and project delivery in branded merchandise or print.
The predicted salary is between 35000 - 45000 £ per year.
Who We Are
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people.
Purpose of the Job
Our Account Managers are responsible for managing and delivering solutions for our clients through close work with internal teams and local partners. You'll need experience of working with clients and delivering ongoing solutions to resolve their challenges - taking ownership of various relationships and developing them further. The areas of spend under management with this Beverage client are Branded Merchandise and Print. This role operates on a blended basis between the client/vendor site(s) and home as necessary. Location is flexible for this role, as long as you can get to the client site in London on a weekly basis.
Key Responsibilities
- Take briefs from the client including full specification details and deadline dates and manage project delivery from start to finish, suggesting alternative options and innovation where possible - own the process.
- Provide technical input and advice on projects as required, briefing suppliers on precise client requirements and delivering exceptional levels of customer service.
- Monitor projects to ensure they are delivered to specification and on time while implementing new methods and procedures as required - collaborate across multiple teams and utilize HH Global’s full-service offering.
- Deliver contractual requirements, prepare presentations and complete necessary account administration and reporting while keeping accurate records.
- Agree and manage budgets and P+Ls, ensuring profit is maximized through analysis of performance.
- Deliver services to meet and exceed contracted SLAs while ensuring compliance with Regulatory and Company policies.
Knowledge, Skills + Experience
- Client service management experience, including time spent working on client site(s), developing and maintaining client relationships across multiple vendors against agreed SLAs + KPIs.
- Experience in Branded Merchandise/Promotional Items and Print.
- Commercial bias/understanding and the ability to manage multiple projects simultaneously through time management + prioritization skills.
- Project Management mindset - process driven with a focus on sales and business development.
- Experience in troubleshooting unexpected project issues and implementing preventative measures.
- Excellent communication skills (verbal, written, presentation), with clarity of expression and the ability to present to and influence various stakeholder groups at all levels of seniority.
- Must be able to commute to the client office in London as and when required.
We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability.
Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and/or CIFAS checks.
Account Manager (Branded Merchandise + Print), Basingstoke in Hampshire employer: HH Global
Contact Detail:
HH Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Branded Merchandise + Print), Basingstoke in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on social media. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for interviews by researching HH Global and understanding their approach to branded merchandise and print. We want to see that you’re genuinely interested in our work and how you can contribute to our success.
✨Tip Number 3
Showcase your project management skills during interviews. Be ready to discuss specific examples of how you’ve managed client relationships and delivered projects on time. We love hearing about your successes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are ready to make an impact.
We think you need these skills to ace Account Manager (Branded Merchandise + Print), Basingstoke in Hampshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in client service management and Branded Merchandise/Print, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your clarity of expression. Whether it's through your writing style or how you present your experiences, let us see your ability to engage with various stakeholders.
Highlight Project Management Experience: We want to know about your project management mindset! Share specific examples of how you've managed multiple projects simultaneously and any innovative solutions you've implemented to overcome challenges.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures we receive all the necessary information and helps us keep track of your application efficiently. We can't wait to hear from you!
How to prepare for a job interview at HH Global
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of branded merchandise and print. Familiarise yourself with the latest trends and technologies in the industry. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you took ownership of projects and resolved challenges. This is crucial for demonstrating that you can handle the responsibilities of an Account Manager effectively.
✨Be Ready to Discuss Budgets and P+Ls
Since managing budgets is a key part of the role, brush up on your financial acumen. Be prepared to discuss how you've maximised profits in previous roles and how you approach budget management. This will show that you have the commercial understanding needed for the position.
✨Practice Your Communication Skills
As an Account Manager, clear communication is vital. Practice articulating your thoughts and ideas succinctly. You might even want to prepare a mock presentation to showcase your ability to influence stakeholders. This will help you stand out as a strong candidate.