At a Glance
- Tasks: Support clients by managing projects, ensuring timely delivery and excellent service.
- Company: Join HH Global, a dynamic company focused on client success and innovation.
- Benefits: Flexible working environment with opportunities for growth and development.
- Other info: Work in a blended environment, combining office, client sites, and home.
- Why this job: Be a key player in delivering impactful projects for top beverage brands.
- Qualifications: Experience in client services and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Purpose of the Job
Our Account Executives work closely with suppliers and internal contacts to deliver services to our clients professionally, to specification and on time. You will be responsible for delivering excellent client service, reporting and project delivery as well as developing and maintaining strong relationships with key client stakeholders and suppliers – all in line with KPIs, SLAs and client brief / expectations. You’ll play a pivotal role in client account success by providing administrative expertise and general support to ensure the smooth running of our activities. The areas of spend under management with this Drink / Beverage client are print, branded merchandise and various ad-hoc project based requirements. This role operates on a blended basis between the local HH Global office, client / vendor site(s) and home as necessary.
Key Responsibilities
- Support the Client Engagement team in delivering exceptional service, building and maintaining a full understanding of HH Global’s capabilities.
- Produce detailed specifications for internal and external parties, ensuring essential requirements such as technical details and key dates are captured.
- Brief suppliers on client requirements and then monitor projects to ensure they are delivered to specification, on time and in line with SLA – recording activity and progress using the designated company tools.
- Ensure invoicing procedures are followed / on time, raising purchase orders, monitoring deliveries and creating, checking and distributing various internal and client reports.
Knowledge, Skills + Experience
- Business Administration experience within a client services team where you are directly engaging with clients.
- Experience with Print and / or engaging with and 'managing' production resources would be valuable.
- Numerate with a commercial bias / understanding and able to manage multiple projects simultaneously.
- A keen eye for detail plus developed time management and prioritization skills.
- Excellent communication skills – verbal, written and presentation.
- MS 365 capability especially Outlook, Excel, PowerPoint and Word.
HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability.
