Senior Director, Global Trade and Risk Compliance _ UK in Manchester

Purpose of the job

This role will own our global trade compliance operating model and ensure HH Global's cross-border transactions are executed in a consistent, auditable and regulator-ready manner across all countries where HH Global operates.

You'll design, govern and continuously improve end-to-end global transaction processes so they align with trade compliance rules, regulatory requirements and HH Global policy. You will have worldwide coverage across all HH Global entities, tax registrations and cross-border shipping lanes while partnering closely with internal colleagues across Logistics, Finance, Tax, Legal, Freight and Client Engagement.

This is a UK based position and flexible on exact location.

Key responsibilities

Global trade compliance governance

• Own the global trade compliance framework that enables compliant cross-border execution across all HH Global regions
• Translate regulatory requirements into clear global standards, processgates and minimum evidence requirements for audit readiness
• Establish andmaintain a global compliance schedule for permits, licenses, broker credentials and recurring regulatory trade obligations

Global transactions process ownership + control design

• Lead process design and continuous improvement for global cross-border workflows using Lean Six Sigma tools
• Build measurable control points across title transfer, entity selection, Incoterms,customsdocumentation and record retention
• Create standard work,checklists and stop-ship gates to prevent non-compliant transactions from progressing
• Define defect taxonomy, root causemethods and corrective action standards for incidents and near misses

Incoterms, title transfer + entity alignment

• Ensure global alignment to Incoterms usage and governance, including training, monitoring and remediation
• Ensure projects are raised in the correct entity and confirm supplier PO, client SO and client invoice alignment
• Partner with Commercial Finance, Legal and Tax to ensure compliant structure decisions are built into process and tools

Broker + freight governance

• Establish governance standards for customs brokering activities performed by Freight or coordinated third parties
• Define documentation standards, service expectations, escalation triggers and evidence retention requirements
• Create a structured escalation model for broker rejections, customs holds and documentation disputes

Cross-functional leadership + compliance enforcement

• Lead a cross-functional trade compliance council with Freight, Logistics, Finance, Tax, Legal and Operational Excellence participation
• Drive adherence through training, operational health checks and performance interventions

Risk management, incident response + audit readiness

• Own trade compliance incident response playbooks for customs, holds regulator inquiries, audits, investigations and license issues
• Ensure audit-ready transaction packs can be produced consistently and reliably
• Drive corrective actions, preventive controls and documented lessons learned following incidents

Knowledge, skills + experience

• Considerable experience in trade compliance, customs compliance, international trade governance, or cross-border regulatory operations
• Demonstrated experience owning or governing global trade compliance processes across countries and regions
• Strong working knowledge of Incoterms, title transfer, and customs documentation
• Proven ability to lead cross-functional change across Freight, Logistics, Finance, Tax and Legal stakeholders
• Lean Six Sigma Green Beltrequired; Black Belt preferred

What success looks like

• Control maturity _ maintain a documented, adopted trade compliance operating model with clear standards, gates, and escalation paths
• Defect reduction _ reduce preventable customs holds, broker rejections, documentation defects, and late compliance
• Issue resolution _ improve speed, ownership and closure discipline for trade compliance issues and near-functional adoption
• Consistency _ drive consistent use of trade compliance standards across CE, Logistics, Freight, Sourcing, Finance, Tax and Legal
• Financial and operational impact _ track avoided cost, reduced rework, protected margin, disruption avoidance and automation progress

Essential criteria

• Location and remit _ must be able to operate in a global role across multiple regions, time zones and legal entities, with the flexibility to support cross-border trade issues as they arise
• Critical trade compliance background _ direct experience in global trade compliance, customs compliance or cross-border regulatory operations, with demonstrable ownership of compliance governance across more than one country or region
• Technical expertise _ must have strong working knowledge of Incoterms, title transfer, customs documentation, entity alignment and PO/SO/invoice flows, with the ability to define compliant transaction structures and evidence requirements
• Measurable governance and control capability _ must be able to design, implement and monitor auditable controls, process gates, defect tracking, corrective actions and compliance KPIs that reduce customs holds, documentation defects and compliance-related delays
• Essential continuous improvement capability _ Lean Six Sigma Green Belt (+) is required, with proven application of structured problem-solving, root cause analysis, control plans and measurable defect reduction in a regulated or compliance-led environment

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