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- Tasks: Lead the workshop team, manage schedules, and ensure top-notch customer service.
- Company: Join Scania, a leader in the automotive industry, committed to employee development and inclusivity.
- Benefits: Enjoy 28 days holiday, a competitive pension, life insurance, and retail discounts.
- Why this job: Be part of a supportive culture that values your contributions and offers career growth.
- Qualifications: Organised, customer-focused, and a team player with attention to detail.
- Other info: Flexible workplace options and a commitment to health and safety.
The predicted salary is between 39000 - 52000 £ per year.
Workshop Manager – Scania Edinburgh
Salary £46,500, plus excellent benefits package
Working Hours: Monday – Friday 08:00 – 17:00
• In-house training provided to support career progression
• 28 days holiday + public holidays which increases with service
• Competitive employer pension
• Discounts on major retail outlets, including groceries
• 4x basic salary life insurance
• Eligibility to receive an annual ‘Company Success Payment’
We have an exciting opportunity to join our Edinburgh branch as Workshop Services Manager. You will be an organised leader, managing the team within the workshop, scheduling work, and planning daily operations, enabling you to deliver the best service to our customers. This role is to support the Branch Manager in the running of the workshop, ensuring customer satisfaction and developing the team around you.
Key requirements of a Workshop Manager:
Organised – forward thinking to plan and schedule workload, in a way that keeps the workshop running smoothly and safely.
Customer service – develop and manage customer relationships to ensure that customer needs are met, and services are developed to meet the future needs of the customer.
Continuous improvement – reviewing and amending process to make sure the workshop runs in the most efficient and productive way possible.
Attention to detail – operating with budgets, results, and targets in mind.
Team player – communicate with different departments to secure properly aligned workshop operations.
Health & Safety – health and safety comes first throughout the workshop.
If you are interested in this exciting opportunity, please apply today.
Closing Date: 31/07/2025
Next steps:
- If you like the sound of this position, please apply today.
- A member of the Scania Recruitment team will contact you to discuss your application.
- If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Requisition ID: 18197
Number of Openings: 1.0
Part-time / Full-time: Full-time
Permanent / Temporary: Permanent
Country/Region: GB
Location(s): Edinburgh, GB, EH28 8PJ
Required Travel: 0-25%
Workplace: On-site
Additional Benefits
- Company Pension
About the Company
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.
We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
HGVTraders.com prioritizes your safety. We never use WhatsApp for candidate communication or request sensitive information during applications. For a secure job search experience, visit JobsAware for free expert guidance on safer work environments.
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Workshop Manager Edinburgh Service & Support Closing on July 31, 2025 employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager Edinburgh Service & Support Closing on July 31, 2025
✨Tip Number 1
Familiarise yourself with Scania's core values: Customer First, Respect, Elimination of Waste, Responsibility, and Team Spirit. Demonstrating an understanding of these values during your conversations can set you apart as a candidate who aligns well with the company culture.
✨Tip Number 2
Highlight your experience in managing teams and scheduling workloads effectively. Be prepared to discuss specific examples of how you've improved workshop efficiency or customer satisfaction in previous roles, as this will resonate with the responsibilities of the Workshop Manager position.
✨Tip Number 3
Research the latest trends in workshop management and customer service within the automotive industry. Being knowledgeable about current practices can help you engage in meaningful discussions during your interview and show that you're proactive about continuous improvement.
✨Tip Number 4
Prepare questions for the hiring manager that reflect your interest in team development and health and safety practices. This not only shows your enthusiasm for the role but also demonstrates your commitment to fostering a safe and productive work environment.
We think you need these skills to ace Workshop Manager Edinburgh Service & Support Closing on July 31, 2025
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Workshop Manager role. Focus on your leadership abilities, customer service experience, and any continuous improvement initiatives you've led.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams, improved processes, or enhanced customer satisfaction in previous positions.
Highlight Health & Safety Knowledge: Given the importance of health and safety in this role, include any relevant certifications or training you have in this area. Discuss how you have implemented safety protocols in past roles to ensure a safe working environment.
Showcase Team Collaboration: Emphasise your ability to work as a team player. Provide examples of how you've effectively communicated and collaborated with different departments to achieve common goals in previous jobs.
How to prepare for a job interview at Hgvtraders
✨Show Your Organisational Skills
As a Workshop Manager, you'll need to demonstrate your ability to plan and schedule workloads effectively. Prepare examples from your past experiences where you successfully managed a team or project, highlighting how your organisational skills led to improved efficiency.
✨Emphasise Customer Service Experience
Customer satisfaction is key in this role. Be ready to discuss how you've developed and maintained customer relationships in previous positions. Share specific instances where you went above and beyond to meet customer needs, as this will resonate well with the hiring manager.
✨Discuss Continuous Improvement Initiatives
The company values continuous improvement, so come prepared with ideas on how you can enhance workshop operations. Think of processes you've improved in the past and be ready to explain how these changes positively impacted productivity and efficiency.
✨Highlight Team Collaboration
Being a team player is crucial for this position. Prepare to talk about your experience working with different departments and how you ensured alignment in operations. Use examples that showcase your communication skills and ability to foster a collaborative environment.
