# Workshop Manager - WarringtonNorth West TrucksMill Lane, Winwick, WarringtonFull-TimeDependent on Experience## About the roleNorth West Trucks is a leading commercial vehicle dealer, committed to delivering outstanding customer service and industry-leading aftersales support. We are looking for an experienced and motivated Workshop Manager to lead our busy workshop in Warrington.This is an exciting opportunity for an experienced automotive or commercial vehicle professional to manage a skilled team, drive workshop performance, and ensure our customers receive the highest levels of service.Hours: Monday to Friday, 8.30 am to 6.00 pm, i.e. 45 hours per week, 30 minutes lunch break (unpaid).Salary: Dependent on experience (will be discussed at interview stage).Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.Key Responsibilities:Manage the daily operation of the workshop, ensuring efficient scheduling and utilisation of technicians.Lead, coach and develop a team of technicians, apprentices and workshop support staff.Monitor workshop productivity, efficiency and performance against key targets.Ensure all repair and maintenance work is completed to manufacturer and company standards.Maintain compliance with health and safety regulations and workshop best practices.Work closely with the Service Department to deliver exceptional customer service.Monitor work in progress and ensure repairs are completed within agreed timescales.Manage workshop quality control and resolve technical issues where required.Support recruitment, training and performance management of workshop employees.Drive continuous improvement initiatives to enhance workshop performance and customer satisfaction.Ideally, we are looking for:Previous experience as a Workshop Manager, Service Manager or Senior Workshop Controller within the commercial vehicle or automotive industry.Strong leadership and people management skills.Excellent organisational and planning abilities.A proven track record of improving workshop performance and achieving operational targets.Strong technical understanding of vehicle maintenance and repair processes.Excellent communication and customer service skills.A proactive, positive and hands-on approach.A full UK driving licence (HGV licence would be advantageous but is not essential).In return we’ll offer:Pension with North West Trucks contributionCareer development opportunitiesQualified Mental Health First AidersFree will writing serviceFree mortgage advice serviceFree eye tests for VDU usersCycle to work schemeCredit Union at workOn-site parking (Site Specific)Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket ShopsAt North West Trucks, we are a prominent DAF franchise located in Wigan, Northwich, Warrington and Huyton, supplemented by an all-makes commercial parts operation at Ellesmere Port. As part of the Greenhous Group, one of the largest DAF dealership groups in the UK with an extensive network of 21 sites, we are committed to excellence in commercial vehicle service and maintenance.Join our passionate team of professionals dedicated to delivering outstanding results and exceeding customer expectations. If you're ready to make a significant impact and take your career to the next level, apply now to become an essential part of the North West Trucks family.Don't miss out on this exciting opportunity to grow your career in a thriving and supportive environment. Apply today and let your journey begin with North West Trucks! #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Manager - Warrington
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Hgvtraders, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Hgvtraders specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Hgvtraders
✨Know Your Manufacturing Processes
Before you walk into the interview with Hgvtraders, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Hgvtraders value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
