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- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Join Group 1 Automotive, a growing leader in the automotive retail industry.
- Benefits: Enjoy 33 days of leave, exclusive discounts, and flexible working options.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in finance and insurance sales with strong communication skills.
- Other info: Diverse team culture with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Create experiences you can be proud of. Leading with ambition and integrity, as a Business Manager you’ll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers’ faces. Working to become the World’s Most Trusted Automotive Retailer, you’ll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We’re open to flexible working options – just ask
What you’ll do day to day:
- Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration rates
- Identify opportunities to increase profitability through upselling finance & insurance products
- Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
- Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
- Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
- Deliver exceptional customer service, fostering loyalty and generating referrals
- Maintain organised administration and uphold housekeeping standards for a professional work environment
Helpful skills and qualifications:
- Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations
- Proven expertise in supervising and managing the end‑to‑end sales process
- Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism
- Adaptable approach to tailoring finance packages that meet individual customer needs
- Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills
- Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Our Values:
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do: Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Additional Benefits:
- Company Pension
About the Company:
Be part of something big. Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Business Manger Warrington Service & Support employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manger Warrington Service & Support
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Business Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in finance and insurance solutions. Share specific examples of how you've driven sales and improved customer satisfaction – it’ll make you stand out!
✨Tip Number 3
Be ready for the interview! Research Group 1 Automotive and understand their values. Prepare to discuss how you embody respect, integrity, and teamwork in your work. This will show them you’re not just a fit for the role, but for the company culture too.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Group 1 Automotive. Let’s make those smiles happen together!
We think you need these skills to ace Business Manger Warrington Service & Support
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering exceptional customer experiences, just like we do at StudySmarter.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who take the time to connect their background with what we're looking for in a Business Manager.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly understand why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hgvtraders
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of finance and insurance solutions. Understand FCA compliance and be ready to discuss how you've successfully managed sales processes in the past. This will show that you're not just a good fit for the role but also genuinely interested in delivering exceptional customer experiences.
✨Showcase Your Leadership Skills
As a Business Manager, you'll be leading a team. Prepare examples of how you've motivated and developed your team members in previous roles. Highlight any strategies you've implemented to improve sales performance or customer satisfaction, as this aligns perfectly with what they’re looking for.
✨Emphasise Customer Experience
Since the role focuses heavily on customer satisfaction, come prepared with specific examples of how you've gone above and beyond for customers in the past. Discuss how you foster loyalty and generate referrals, as this will resonate well with their mission to create outstanding experiences.
✨Align with Their Values
Familiarise yourself with Group 1 Automotive's core values: Respect, Integrity, Transparency, Teamwork, and Professionalism. Think of ways you've embodied these values in your work and be ready to share those stories. This will demonstrate that you not only understand their culture but are also a great fit for their team.
