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- Tasks: Process and invoice warranty claims while ensuring compliance with guidelines.
- Company: Join the UK's largest Iveco Dealer Group with a century of family-run success.
- Benefits: Enjoy increased holiday entitlement, recruitment incentives, and a cycle to work scheme.
- Other info: Work Monday to Friday, 9:00am – 5:00pm in a supportive environment.
- Why this job: Kickstart your career in administration with training and progression opportunities.
- Qualifications: Experience in warranty or service is a plus; vehicle knowledge is beneficial.
The predicted salary is between 25000 - 30000 £ per year.
Increased holiday entitlement with length of service. Recruitment incentive awards. Cycle to work scheme.
Contract Type - Permanent
Working Hours: 9:00am – 5:00pm Monday to Friday, 37.5 Basic Weekly Hours.
Job Summary: This is an excellent opportunity for an experienced administrator or someone looking for a career in administration to join a successful brand and exciting dealer group. The successful candidate will be given training and progression opportunities.
Main Duties and Responsibilities:
- To prepare, process and invoice warranty claims following strict company and manufacturing guidelines.
- Monitoring claim status to final payments.
Person Specification:
- Warranty or Service background would be beneficial.
- Vehicle technical knowledge would be beneficial.
- Autoline / Kerridge experience would be beneficial.
- Approachable.
- Able to resolve problems.
- Good clear telephone manner.
Contact our HR Department to request an application form if you are interested in this position.
About the Company: The Guest Motor Group is proud to be the UK’s largest Iveco Dealer Group & Fiat Professional Dealer and have been a family owned and run business for over a century. The Group now operates out of 13 depots spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire. We provide all automotive services, from the initial sale to the complete care and management of entire fleet, no matter the size and scale. Here at the Guest Motor Group, we strive to provide the highest quality of automotive service to all our stakeholders, through fair and understanding interactions.
Warranty Administrator West Bromwich Service & Support employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator West Bromwich Service & Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Guest Motor Group. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your warranty and service knowledge. Knowing the ins and outs of the role will show you're serious and ready to hit the ground running.
✨Tip Number 3
Practice your phone manner! Since you'll be dealing with claims and customers, having a clear and approachable tone is key. Grab a friend and do some mock calls to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at Guest Motor Group.
We think you need these skills to ace Warranty Administrator West Bromwich Service & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warranty Administrator role. Highlight any relevant experience, especially in administration or the automotive sector, and don’t forget to mention any technical knowledge you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your skills align with the responsibilities mentioned in the job description. Keep it friendly and professional.
Showcase Your Problem-Solving Skills: Since the role requires resolving issues, make sure to include examples of how you've successfully tackled challenges in previous roles. This will show us that you’re proactive and capable of handling the demands of the job.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets to us directly and stands out from the crowd!
How to prepare for a job interview at Hgvtraders
✨Know Your Stuff
Make sure you brush up on your warranty and service knowledge. Familiarise yourself with the processes of preparing, processing, and invoicing warranty claims. If you have experience with Autoline or Kerridge, be ready to discuss how you've used these systems in past roles.
✨Show Off Your Problem-Solving Skills
The role requires someone who can resolve issues effectively. Think of examples from your previous jobs where you successfully tackled a problem, especially in an administrative context. This will show that you're not just capable but also proactive.
✨Practice Your Communication
Since a good clear telephone manner is essential, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions.
✨Be Approachable
The Guest Motor Group values approachability, so during the interview, make sure to convey a friendly and open attitude. Smile, maintain eye contact, and engage with your interviewer to demonstrate that you’re someone who can easily connect with others.