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- Tasks: Supervise parts operations, ensuring excellent customer service and efficient stock management.
- Company: Join Group 1 Automotive, a leading global automotive group with a vibrant team culture.
- Benefits: Enjoy healthcare access, enhanced holidays, birthday leave, and a company car.
- Why this job: Be part of a growing team that values your contributions and offers career progression.
- Qualifications: Strong communication skills, IT proficiency, and a valid UK driving licence required.
- Other info: Diverse and inclusive workplace focused on teamwork and professional development.
The predicted salary is between 30000 - 42000 £ per year.
Working in our parts department as a Parts Supervisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.
As part of a successful, global automotive group, you will broaden your experience across both sites and brands. And with the right support from us, you will be able to progress as high as you can aim.
What we can offer you:
- 24/7 online access to healthcare professionals
- Car purchasing and lease schemes
- Enhanced holiday allowance with length of service
- Paid day off for your birthday
- Company share purchase plan
- Loan plans for colleagues, including toolbox and travel tickets
- Colleague referral payments
- Industry leading family friendly policies
- Numerous training, learning and development options to suit everyone
What you will do day to day:
- Be fully aware of the usual trading terms of the retail centre
- Maintain surcharge ledger, making sure all parts sent to manufacture are clean and drained of oil
- Update parts manager on monthly basis on outstanding customer orders etc.
- Report any stock damage or stock losses to the Parts Manager
- Ensure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checked
- Check all parts invoices against dispatch notes on weekly basis
- Ensure all old units are returned to manufacture in the prescribed manner
Helpful skills and qualifications:
- Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment
- Capable of maintaining a methodical and logical approach, particularly during busy periods
- Excellent communication and customer service skills
- Exceptional time management skills and the ability to thrive under pressure
- Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us. Just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values: Respect – Integrity – Transparency – Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Parts Supervisor Sutton and Manor Parts in Sutton Coldfield employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Supervisor Sutton and Manor Parts in Sutton Coldfield
✨Tip Number 1
Get to know the company! Research Group 1 Automotive and their values. When you understand what drives them, you can tailor your conversations to show how you fit right in with their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers face-to-face and over the phone, role-play with a friend or family member. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects in the past. This will demonstrate your ability to thrive in a fast-paced environment, which is key for the Parts Supervisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Group 1 Automotive. Don’t miss out on this opportunity!
We think you need these skills to ace Parts Supervisor Sutton and Manor Parts in Sutton Coldfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you care about delivering great experiences, so share why you're excited about being a Parts Supervisor with us!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We love seeing how your background aligns with our values of respect, integrity, and teamwork.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hgvtraders
✨Know Your Stuff
Before the interview, make sure you understand the role of a Parts Supervisor and the specific responsibilities mentioned in the job description. Familiarise yourself with the company’s values and how they align with your own. This will help you demonstrate your enthusiasm and fit for the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've successfully interacted with customers in the past. Think about times when you resolved issues or provided outstanding service, as these stories will highlight your ability to thrive in a customer-focused environment.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks, especially in a fast-paced setting. You might want to share specific strategies or tools you use to stay organised, as this will show that you can handle the demands of the role effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
