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- Tasks: Lead and inspire a team of technicians while ensuring top-notch customer service.
- Company: Join Daimler Buses UK Ltd, a leader in commercial vehicle manufacturing.
- Benefits: Enjoy a competitive salary, generous holiday, and private medical insurance.
- Why this job: Make a real impact in a hands-on leadership role with growth opportunities.
- Qualifications: HNC/D in Motor Vehicle or Mechanical Engineering and proven management experience required.
- Other info: Be part of a dynamic team with access to a company car and pension scheme.
The predicted salary is between 60000 - 84000 ÂŁ per year.
Daimler Buses UK Ltd is looking for an experienced and driven Senior Manager to lead our Technicians and Service Centre Teams. You’ll take full responsibility for operations, ensuring exceptional customer service while meeting turnover and profit targets. As the Senior Manager, reporting directly to the Director of Customer Service and Parts, you will:
- Lead day‑to‑day Service Centre and Mobile Technician activities.
- Deliver on budgets, targets, and quality standards.
- Recruit, coach, and inspire a high‑performing team.
- Build strong customer relationships and resolve issues effectively.
- Drive new business opportunities and growth.
- Ensure compliance with health, safety, and company policies.
This is a hands‑on leadership role where you’ll make a real impact on both team performance and customer satisfaction. We’re looking for someone with:
- HNC/D in Motor Vehicle or Mechanical Engineering (minimum).
- Proven management experience in the commercial motor vehicle industry (Bus & Coach or Truck & Van preferred).
- A track record of leading teams, managing budgets, and delivering profitability.
- Strong leadership, customer service, and commercial skills.
What We Offer:
- A salary from £60,000 plus a performance‑related bonus.
- 39‑hour working week, Monday to Friday.
- 33 days holiday per year (including statutory holidays).
- Life assurance from day one (4x basic salary).
- Group personal pension scheme, with employer contributions increasing with service length.
- Private medical insurance.
- Access to the Mercedes‑Benz car lease scheme.
- Employee assistance & wellbeing programme.
Job Types: Full‑time, Permanent
Pay: From ÂŁ60,000.00 per year
Work authorisation: United Kingdom (required)
About the Company: Daimler Buses UK Ltd is a subsidiary of Daimler Truck AG – one of the world’s largest commercial vehicle manufacturers. Daimler Buses UK Ltd caters for the UK and Irish markets. Home to four brands, we are the official local supplier of Mercedes‑Benz and Setra buses and coaches. All our vehicles are fully supported by our OMNIplus service and parts brand. Through BusStore, our pre‑owned sales brand, we facilitate the buying and selling of quality vehicles with additional warranty and financing options.
Senior Manager BusWorld Home Ashcroft Way, Cross Point Business Park, Coventry Service & Support employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager BusWorld Home Ashcroft Way, Cross Point Business Park, Coventry Service & Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a Senior Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Daimler Buses UK Ltd and understanding their values and operations. Tailor your responses to show how your experience aligns with their goals, especially in customer service and team leadership.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully led teams, managed budgets, and delivered results. This is your chance to shine and demonstrate that you can drive growth and performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Daimler family and contributing to their success.
We think you need these skills to ace Senior Manager BusWorld Home Ashcroft Way, Cross Point Business Park, Coventry Service & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in the commercial motor vehicle industry, as well as any relevant qualifications like your HNC/D in Motor Vehicle or Mechanical Engineering.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Manager role. Share specific examples of how you've led teams, managed budgets, and delivered exceptional customer service in the past.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership style and how you inspire high-performing teams. Mention any successful projects or initiatives you've led that resulted in growth or improved customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hgvtraders
✨Know Your Stuff
Make sure you brush up on your knowledge of motor vehicle and mechanical engineering principles. Be ready to discuss how your experience aligns with the responsibilities of leading a service centre and managing technicians.
✨Showcase Your Leadership Skills
Prepare examples that highlight your management experience, especially in the commercial motor vehicle industry. Think about times when you've successfully led a team, met budgets, or improved customer satisfaction.
✨Understand the Company Culture
Familiarise yourself with Daimler Buses UK Ltd and their values. Knowing their commitment to customer service and quality standards will help you demonstrate how you can contribute to their goals during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you understand how you can make an impact as a Senior Manager. Consider asking about their approach to team development or future business opportunities.
